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Customer service Jobs Ads in Cyprus

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    Customer service representative,greek speakers
    Η εταιρεία μας στη Λευκωσία αναζητά 2 άτομα 22-28 ετών για το τμήμα customer service.Τι πρέπει να κάνεις:• Άμεση παρουσίαση των πελατών μας στην αγορά• Επίλυση αποριών • Συμμετοχή σε εκπαιδευτικά σεμινάριαΤι θα λάβεις από την εταιρεία:• Εξαιρετικό περιβάλλον• Εκπαίδευση σε τεχνικές marketing-επικοινωνίας• Αξιοκρατικό πακέτο αμοιβών και μπόνουςΕσύ χρειάζεται να μιλάς άριστα Ελληνικά και να έχεις όρεξη για μάθηση!Κάνε apply σήμερα στο ηλεκτρονικό μας ταχυδρομείο !
    Ιδιωτική Εταιρεία, 28.02.2024 15:09, Nicosia, Nicosia - Ag. Antonios
    Jobs » Customer service
  • Other adverts
    • Customer support representative
      Customer Support Representative Job Description As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You would be representing the company, thus you must possess a vibrant and responsible character, as well as the capacity to work in shifts. Your Responsibilities Effectively communicating with customers in their designated language. A high emphasis on quality, with particular attention to detail and accuracy. Providing an outstanding client experience and resolving issues on first contact. Resolve product and service issues by clarifying customer complaints, determining the origin of is sues, identifying and explaining the best course of action, and following up to assure resolution. Responding to client inquiries via Webchat, Email, and Phone in a timely and professional way. Escalating requests where needed. Thoroughly investigating player concerns. Promoting a "Safer Gaming" philosophy. Staying UpToDate on rules, processes, and licencing needs. Contributing to collective effort by achieving necessary results Go above and beyond when engaging customers Taking part in the Onboarding Programs. What we are looking for English fluency Proven customer service experience is welcomed but not mandatory since the company provides comprehensive in-house training. Strong communication/public relations along with active listening skills required. Customer orientation and the ability to adapt and respond to diverse sorts of characters Proficiency working on computers and touch typing are required. Ability to perform under pressure Accountability and conscientiousness in What's in it for YOU? Excellent work environment Attractive salary package Monthly incentive Bonus Monetary vouchers on Birthdays and other special occasions Fully equipped kitchen and in-house entertaining space Options to enrol in Company's medical insurance plan Possibilities to enrol in Company's pension plan Exciting company activities including monthly lunches, corporate gatherings, an intercompany foot ball team, competitions, and many other activities. A chance to advance professionally inside one of the world's largest iGaming organisations. We care about our employees and make certain that they have access to the most relevant and helpful tools, benefits
      Yeni , Cosmo Recruitment agent, 01.03.2024 11:02, Limassol, Limassol - Agios Georgios
      Jobs » Customer service
    • Looking for staff in ayia napa for a rental company ,customer service
      We are a rental company with quads and buggys and we are looking for a sales person for the office .English language is needed and the salary (1.200 -1500)depends on the languages you know and the expiriance you have
      Andreas Costeas, 29.02.2024 12:43, Famagusta, Agia Napa
      Jobs » Customer service
    • Customer care agent paphos
      Europcar Cyprus the no.1 Car Rental company in Cyprus is looking for a Customer Care Agent for its Paphos Airport Branch.Europcar Cyprus is a member of ASG (Andy Spyrou Group - the #1 fleet owners in Cyprus and leader in Car Rental (Europcar, Goldcar), Car Leasing (ASG Leasing), Car Sales (ASG Cars) and in Car Sharing (RideNow).We are passionate about customer service and about creating a memorable experience for all our customers through our service.If you are also passionate about exceptional customer service and enjoy working in a fast-paced environment, we invite you to apply for the position of Customer Service Representative and become a very important member of our team.A Customer Care Agent at Paphos Airport works at our office in the parking area of the Airport: He/she is the person that our customers meet when they start and when they finish their rental with us (and most likely their holidays). The Customer Care Agent will deliver and collect cars to clients and explain all they need to know for a safe and enjoyable rental.A full driving license, the flexibility to work in shifts, and the command of the English language are prerequisites.Europcar offers permanent yearly employment, a friendly and professional environment, and a satisfactory salary, plus a bonus on performance. Hours to be mutually agreed (min 44 hours per week). 21 days per year holidays.If you believe you have what it takes to become a successful Customer care agent with Europcar, please apply today by sending your CV to Mr. Kleanthis Sizopoulos. Include “Customer Care Agent (Paphos)” in the subject line of your email.
      Andy Spyrou Group, 29.02.2024 12:34, Paphos, Timi
      Jobs » Customer service
    • Εξυπηρετηση πελατων
      Νέο Τμήμα Υποστήριξης Πελατολογίου – Αμοιβές έως 1.500€ – Προηγούμενη εμπειρία ΔΕΝ απαιτείται (Λάρνακα & Αμμόχωστο • Υψηλές αμοιβές • Σύγχρονο και ευχάριστο περιβάλλον.
      renos, 27.02.2024 20:10, Larnaca, Drosia
      Jobs » Customer service
    • Εξυπηρετηση πελατων
      Νέο Τμήμα Υποστήριξης Πελατολογίου – Αμοιβές έως 1.500€ – Προηγούμενη εμπειρία ΔΕΝ απαιτείται (Λάρνακα & Αμμόχωστο • Υψηλές αμοιβές • Σύγχρονο και ευχάριστο περιβάλλον.
      renos, 27.02.2024 20:09, Larnaca, Drosia
      Jobs » Customer service
    • Customer support agents - french speaking
      About us:Out2Bet is an established operator in the iGaming industry, and we are looking for Customer Support Agents to join our International team.Expectations:-Handle internal and external written and verbal communication-Work within a small, highly efficient team to ensure that our customers get the best customer experience possible.-Provide Chat support, Emails and phone calls-Helping our customers by assisting their questions and promote our extra services and promotions -Be an ambassador of our brands -Drive brand loyalty through a personalised customer experience.-Efficiently resolve customer queries in a timely manner.-Escalate issues to internal teams respecting the known and agreed on SLA's-Improve our Customer Support department by sharing and gaining knowledge, -Be that innovative person and leader to improve the bottom line of the company.-Participate in team projects-Drive business success and act as the voice of customers by providing feedback andinnovative ideas.How will you be measured? -Customer satisfaction scores via surveys-Contact quality (demonstrating empathy, reaching resolution, strong communication) -Contact volumes-Product knowledge-Team contribution and extra tasksProfile:-MUST live in Limassol-Ideally at least 1 year experience in a Customer Service environment-An interest in learning more about the online gambling industry-Impeccable writing and verbal skills in English and/or French/German-You have developed excellent written and verbal communication skills-You know the value of being an excellent team player-Comfortable with working in shifts, including nights (until 2am) and weekends-You’re responsible and reliable-Can work well in a fast-paced environment where multitasking is an essential skill -Willingness to learn and ambition to become the next leader in our company-Computer and mobile savvy -Extra language is an advantageWhat We Offer:-Competitive salary based on experience and qualifications-Opportunity to start working immediately or by agreement-Customer support training program-Private parking-Company events and social gatherings-Casual dress code-Birthday voucher-Office lunch every Friday and daily nibbles such as fruit, cool drinks, coffee and tea-Office barbecue once a month**Only shortlisted candidates will be contacted.
      Out2Bet, 27.02.2024 15:33, Limassol, Polemidia Kato
      Jobs » Customer service
    • Υπαλληλος
      Το κατάστημα ANNINOS DIY αναζητά να προσλάβει λειτουργό εξυπηρέτησης για πλήρη απασχόληση.Μισθός €1300 καθαρά 13ος μισθός και όλα τα ωφελήματα.Απαιτούμενα προσόντα:Έμπειρο στον τομέα οικοδομικών υλικών, μηχανημάτων καί ειδών DIY.Γνώση ηλεκτρονικού υπολογιστή και ταμείο. Καλή γνώση ελληνικής και αγγλικής γλώσσας.Ευχάριστη προσωπικότητα με επικοινωνιακές δεξιότητες. Υπεύθυνο άτομο. Οι ενδιαφερόμενοι μπορούν να αποστείλουν βιογραφικό ή για περισσότερες πληροφορίες στο τηλέφωνο
      ΓΙΩΡΓΟΣ ΙΩΑΝΝΟΥ, 27.02.2024 07:55, Limassol, Limassol - Omonia
      Jobs » Customer service
    • Guests relations
      Salary will be paid based on experience. BMA CYPRUS HOLIDAY GROUP LTD IS HIRING FOR SEASON 2024! GUESTS RELATIONS · APRIL-NOVEMBER · EXCELLENT SALARY PACKAGE · SOCIAL SECURITY + ANNUAL LEAVE FUND · BONUS END OF THE YEAR · DRIVERS LICENSE ESSENTIAL FOR FOR MORE DETAILS: CALL EMAIL YOUR CV TO Please contact through above provided details.
      Realty 360, 26.02.2024 15:42, Famagusta, Protaras
      Jobs » Customer service
    • Customer support agents in paphos
      Customer Support Agents:Job Positions available in Paphos for Slovakian, Slovenian, Czech and Croatian speakers.No experience required.Positions available immediately.For more details send your C.V. to
      Stevy, 26.02.2024 11:54, Paphos, Paphos - Agios Pavlos
      Jobs » Customer service
    • Customer success specialist
      Our client is a pioneering Fintech enterprise at the vanguard of revolutionizing payment practices. They’re actively seeking a Customer Success Specialist.Job ResponsibilitiesCustomer Relationship Management: Develop and maintain strong relationships with customers, acting as the main point of contact and building trust through consistent and reliable communicationOnboarding and Training: Facilitate the onboarding process for new customers, providing training and resources to ensure they understand and can effectively utilise the serviceFeedback and Improvement: Actively solicit, analyse, and respond to customer feedback. Collaborate with the product development team to implement improvements based on customer insightsRetention and Growth: Monitor customer health metrics, identify risk of churn, and implement strategies for customer retention. Identify upsell and cross-sell opportunities to enhance customer growthReporting and Analysis: Regularly track and report on customer engagement, satisfaction, and overall experience. Use data to make informed decisions and improve customer success strategiesCross-Functional Collaboration: Work closely with sales, marketing, support, and product teams to ensure a cohesive customer experience and address any issues that arise in a timely mannerIssue Resolution and Advocacy: Act as a customer advocate within the company, ensuring that customer issues are resolved quickly and effectively. Escalate critical issues to the Head of Customer Success as well as appropriate teams when necessaryDocumentation Management: Oversee and manage the customer contracts, while minimising revenue lossEducational Content Development: Create and update educational materials, including tutorials, FAQs, and webinars, to assist customers in understanding and getting the most out of the product or serviceCustomer Success Strategy: Contribute to the development and refinement of the overall customer success strategy, ensuring alignment with company goals and customer needsCommunity Engagement: Foster a community among customers through forums, user groups, or events, encouraging networking, feedback, and shared learningPerformance Metrics Monitoring: Continuously monitor and strive to improve key performance indicators related to customer success, such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and customer retention ratesMarket and Competitor Awareness: Stay informed about market trends and competitor strategies to anticipate customer needs and preferences, ensuring the company’s offerings remain competitivePersonalised Customer Experience: Customise the customer experience based on individual customer profiles, preferences, and usage patterns, enhancing customer satisfaction and loyaltyRequirementsBachelor’s degree in Business Administration, Marketing, Communications, or a related fieldProven experience in customer service, sales, or a related role. Preferably in the FinTech industryExcellent communication and interpersonal skillsStrong problem-solving abilities and customer-centric approachAbility to work in a fast-paced, dynamic environmentProficient in Salesforce and other CRM softwareStrong organisational and time management skills ‍ Personal AttributesEmpathetic and patientHighly motivated and target-drivenDetail-oriented with a focus on delivering quality resultsTeam player with the ability to work independently‍ Benefits‍‍Highly competitive salary packagePrivate Medical InsuranceBrand-new, spacious office located in Paphos, CyprusAccess to an on-site gym for your fitness needsYouthful and dynamic work environmentTeam-building activities and cheerful happy hoursContinuous growth and career development
      Golden Careers Recruitment, 26.02.2024 10:13, Limassol, Limassol - Agios Nicolaos
      Jobs » Customer service
    • Spanish customer relations agent
      Our client is a leading global financial services company, is currently seeking a proactive and talented Customer Relations Agent (Spanish-speaking) to join their team in Limassol. The ideal candidate will be responsible for maintaining customer relationships and providing excellent service to our Spanish-speaking clients.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in Spanish, both written and verbal (a native Spanish-speaker).Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independentlyWhat we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.
      Golden Careers Recruitment, 26.02.2024 10:13, Limassol, Limassol - Agios Nicolaos
      Jobs » Customer service
    • Customer success operations coordinator
      Our client is a pioneering Fintech enterprise at the vanguard of revolutionizing payment practices. They’re actively seeking a Customer Success Operations Coordinator.Job ResponsibilitiesOperations Management:Oversee and optimise day-to-day operational processes to ensure efficiency and effectiveness.Develop and implement operational policies and procedures.Coordinate with various teams to streamline operations and facilitate smooth workflows.Customer Data Management:Maintain and update customer databases in Salesforce and internal systems, ensuring accuracy, privacy, and compliance with regulations.Analyse customer data to identify trends, opportunities for engagement, and areas for improvement.Assist in segmenting customer base for targeted communications and personalised experiences.Process Improvement:Regularly review and assess customer service processes.Propose and implement innovative solutions to enhance customer satisfaction and team productivity.Collaborate with cross-functional teams to align customer success strategies with company objectives.Reporting and Analysis:Generate and present regular reports on customer engagement, service delivery, and team performance using Salesforce analytics as well as internal tools.Provide actionable insights to Head of Customer Success based on data analysis.Monitor and report on key customer success metrics and KPIs.Team Support:Provide logistical and administrative support to the customer success team.Facilitate training and development initiatives for the team.Act as a point of contact for internal and external stakeholders.Customer Communication:Assist in managing customer communication channels, ensuring prompt and accurate responses to inquiries or issues.Contribute to the development of customer communication strategies.Coordinate with marketing and sales teams to ensure consistent messaging and brand representation.Collaboration:Work closely with sales, business care, risk, compliance, finance, product development, and other departments to ensure a cohesive and integrated customer experience.Participate in cross-functional projects and initiatives.Foster a culture of collaboration and continuous improvement within the team.RequirementsBachelor's degree in Business Administration, Communications, or a related field.Proven experience in operations, customer service, or a related role, preferably in FinTech industry.Strong organisational and multitasking skills.Excellent communication and interpersonal abilities.Proficient in Salesforce and other CRM software, as well as, data analysis tools.Ability to work independently and as part of a team.Problem-solving mindset and attention to detail.‍ Personal AttributesAbility to adapt to changing priorities and business needsStrong focus on understanding and meeting customer needsTakes initiative and demonstrates a strong drive to achieve resultsWorks collaboratively with colleagues to achieve common goalsAbility to analyse data and insights to make informed decisionsMaintains a positive attitude and resilience in the face of challenges‍ BenefitsHighly competitive salary packagePrivate Medical InsuranceBrand-new, spacious office located in Paphos, CyprusAccess to an on-site gym for your fitness needsYouthful and dynamic work environmentTeam-building activities and cheerful happy hoursContinuous growth and career development
      Golden Careers Recruitment, 26.02.2024 10:11, Limassol, Limassol - Agios Nicolaos
      Jobs » Customer service
    • Customer service representative limassol
      Europcar Cyprus is currently seeking an enthusiastic and friendly person to join our Limassol team.Europcar Cyprus is part of ASG - Andy Spyrou Group.Andy Spyrou Group is the #1 fleet owners in Cyprus and leaders in Car Rental (Europcar, Goldcar), in Car Leasing (ASG Leasing), in Car Sales (ASG Cars) and in Car Sharing (RideNow).If you are also passionate about exceptional customer service and enjoy working in a fast-paced environment, we invite you to apply for the position of Customer Service Representative and become a very important member of our team.Responsibilities of a Customer Service Representative:A successful candidate would be a person who is reliable, a team player, with a positive attitude and able to perform to high standards, always paying attention to detail.If you believe you match with our company values, please apply for this position in which you will be be trained for the following responsibilities:Providing excellent customer service, ensuring a positive experience for every customer.• Assisting customers with their inquiries, providing accurate and helpful information.• Handling reservations, rentals, and returns efficiently and accurately.• Collaborating with other team members to ensure smooth operations and customer satisfaction.• Resolving customer issues and complaints in a professional and timely manner.What We Offer:Competitive compensation package which includes 13 salaries, plus commissions and bonus on performance.Opportunities for career development and growth within the company. A supportive, friendly and multi-cultural environment that respects people and supports them to learn and improve.How to Apply:If you hold a full driving license, you are computer literate, you speak good English, and are excited about the prospect of joining our team at Europcar Cyprus in Limassol, we encourage you to apply.Please submit your updated resume and a brief cover letter expressing your interest in the position to Mr. Kleanthis Sizopoulos.Include "Customer Service Representative Application - Limassol" in the subject line of your email.
      Andy Spyrou Group, 26.02.2024 09:21, Limassol, Germasogeia
      Jobs » Customer service
    • Τηλεφωνητές / τηλεφωνήτριες
      Μεγαλώνουμε και ψάχνουμε άτομα για το τηλεφωνικό μας κέντρο! Αν είσαι επικοινωνιακό, ομαδικό και δυναμικό άτομο, τότε θα χαρούμε να σε γνωρίσουμε! Βασικά Καθήκοντα:-Διαχείριση εισερχόμενων κλήσεων και emails-Ικανότητα επικοινωνίας με πελάτες στα Ελληνικά και Αγγλικά-Τηλεφωνική εξυπηρέτηση και διεκπεραίωση παραγγελιώνΕπιθυμητά προσόντα:-Καλό επίπεδο Ελληνικών και Αγγλικών-Επιθυμητή εμπειρία σε τηλεφωνικό κέντρο-Καλή γλωσσική έκφραση-Εξοικείωση με χρήση Η/Υ-Προσανατολισμός στην εξυπηρέτηση του πελάτη- Ομαδικό πνέυμα Ωφελήματα: - Ευέλικτο ωράριο - Δωρεάν γεύμα- Εκπτωση στα προϊόντα μας
      P.J.PIZZA CYPRUS LTD, 26.02.2024 09:10, Nicosia, Lakatameia - Agia Paraskevi
      Jobs » Customer service
    • Νεες θεσεις για φοιτητες
      Είσαι φοιτητής και ψάχνεις παράλληλα να συνδιάσεις σπουδές και εργασία? Αν σπουδάζεις στον κλάδο μάρκετινγκ, ανθρώπινου δυναμικού, επικοινωνίας ή πωλήσεων τότε θέλουμε να σε γνωρίσουμε! Η εταιρεία μας δίνει την ευκαιρία σε 3 νεαρά άτομα να ενταχθούν στο τμήμα Μάρκετινγκ λαι πωλήσεων χωρίς προηγούμενη προϋπηρεσία. Παρέχονται πιστοποίησεις, πλήρη εκπαίδευση δίπλα στους καλύτερους και ανταγωνιστικό πακέτο αμοιβών! Στείλε μας άμεσα το βιογραφικό σου καθώς οι θέσεις αναμένεται να καλυφθούν το συντομότερο!
      elisavet, 25.02.2024 15:50, Larnaca, Larnaka - Skala
      Jobs » Customer service
    • Retention agent fx
      Looking for a retention agent for our Limassol office We are expanding our team and would like to welcome an experienced team member to join the sharks Great base and attractive commissions always paid on time Official employment contract, looking for a long term commitment Shift work from 10 am to pm or 2pm to 10 pm Only English language desk available
      Margarita, 22.02.2024 11:17, Limassol, Limassol - Agia Zoni
      Jobs » Customer service
    • Λειτουργοί εξυπηρέτησης τηλεφωνικού κέντρου
      Η εταιρεία: Η εταιρεία Omnitouch Cyprus Ltd η οποία αποτελεί τον κορυφαίο πάροχο τηλεφωνικής εξυπηρέτησης σε όλη την Κύπρο, αναζητά Λειτουργούς Εξυπηρέτησης Τηλεφωνικού Κέντρου με διαθεσιμότητα σε πρωινές & απογευματινές βάρδιες, Δευτέρα με Κυριακή για τετραήμερη ή πενθήμερη ή εξαήμερη εργασία. Όλες οι εκπαιδεύσεις γίνονται από τα γραφεία μας στη Λεμεσό με δυνατότητα τηλεργασίας κάποιες μέρες τις εβδομάδας. Θέση: Οι κατάλληλοι/ες υποψήφιοι/ες θα πρέπει να είναι σε θέση να ανταποκρίνονται και να διαχειρίζονται με επαγγελματισμό διάφορα θέματα πελατών, παράπονα, ερωτήματα, λήψη παραγγελιών, έκδοση αεροπορικών εισιτηρίων, επίλυση και καταγραφή τεχνικών θεμάτων, έχοντας στο επίκεντρο την άριστη εξυπηρέτηση πελατών. Εκπαίδευση και Εμπειρία: Άριστη γνώση της Ελληνικής & Αγγλικής γλώσσας Γνώσεις Ηλεκτρονικών Υπολογιστών και ικανότητες δακτυλογράφησης Προηγούμενη προϋπηρεσία σε τηλεφωνικό κέντρο ή άλλη θέση εξυπηρέτησης πελατών θα θεωρηθεί επιπλέον προσόν Δεξιότητες και Δυνατότητες: Δεξιότητες Αποτελεσματικής Επικοινωνίας: Ισχυρές γλωσσικές και γραπτές δεξιότητες επικοινωνίας είναι απαραίτητες για την επαγγελματική και αποτελεσματική αλληλεπίδραση με πελάτες και συναδέλφους. Προσανατολισμός προς την Εξυπηρέτηση του Πελάτη: Προσανατολισμένη καθοδήγηση προς τον πελάτη, καθώς οι εκπρόσωποι του τηλεφωνικού κέντρου είναι συχνά το πρώτο σημείο επαφής για τους πελάτες και πρέπει να δίνουν προτεραιότητα στις ανάγκες τους. Ικανότητες Επίλυσης Προβλημάτων: Οι υπάλληλοι του τηλεφωνικού κέντρου πρέπει να μπορούν να αναγνωρίζουν γρήγορα προβλήματα και να παρέχουν λύσεις σε ερωτήσεις ή παραπόνα πελατών. Συναισθηματική Νοημοσύνη και Υπομονή: Η δυνατότητα να συναισθανόμαστε τους πελάτες, ακόμα και σε δύσκολες καταστάσεις, και να διατηρούμε την υπομονή είναι ουσιώδης για την παροχή θετικής εμπειρίας πελατών. Ενεργή Ακρόαση: Οι λειτουργοί του τηλεφωνικού κέντρου πρέπει να ακούν προσεκτικά τις ανησυχίες και τις ερωτήσεις των πελατών για να τις αντιμετωπίζουν αποτελεσματικά. Πολυεργασία: Οι εκπρόσωποι του τηλεφωνικού κέντρου πρέπει συχνά να αντιμετωπίζουν πολλές εργασίες ταυτόχρονα, όπως η καταχώρηση στοιχείων ενώ μιλούν με έναν πελάτη. Συνεργασία: Η συνεργασία με συναδέλφους και Υπεύθυνους Βάρδιας είναι συχνά απαραίτητη για την αντιμετώπιση πολύπλοκων θεμάτων και την κοινοποίηση βέλτιστων πρακτικών. Προσαρμοστικότητα: Τα περιβάλλοντα του τηλεφωνικού κέντρου μπορεί να αλλάζουν γρήγορα, οπότε η προσαρμοστικότητα και η ικανότητα γρήγορης μάθησης είναι πλεονέκτημα. Δεξιότητες Καταχώρησης Δεδομένων: Η ακριβής και αποτελεσματική καταχώρηση δεδομένων είναι σημαντική για την καταγραφή πληροφοριών πελατών και την ενημέρωση αρχείων. Γνώση Συμμόρφωσης και Κανονισμών: Η κατανόηση και η τήρηση των πολιτικών της εταιρείας, των κανονισμών της βιομηχανίας και των προτύπων συμμόρφωσης είναι κρίσιμες. Καθήκοντα: Απάντηση Κλήσεων: Χειρισμός εισερχομένων κλήσεων από πελάτες, πελάτες ή προοπτικούς πελάτες και παροχή πληροφοριών, βοήθειας ή επίλυση προβλημάτων όπως απαιτείται. Χειρισμός Μηνυμάτων: Χειρισμός μηνυμάτων από διάφορες πλατφόρμες με σκοπό την επίλυση προβλημάτων, αλλαγή εισιτηρίων και παροχή ενημέρωσης προς τους πελάτες. Εξυπηρέτηση Πελατών: Παροχή εξαιρετικής εξυπηρέτησης πελατών με την αντιμετώπιση ερωτήσεων, παραπόνων ή ανησυχιών επαγγελματικά και αποτελεσματικά. Τεχνική Υποστήριξη: Βοήθεια προς τους πελάτες με τεχνικά θέματα, αντιμετώπιση προβλημάτων και καθοδήγησή τους σε ερωτήσεις που σχετίζονται με προϊόντα ή υπηρεσίες. Καταχώρηση Δεδομένων: Ακριβής καταχώρηση πληροφοριών πελατών, λεπτομερειών κλήσης και σχετικών σημειώσεων στο σύστημα CRM ή στις βάσεις δεδομένων. Επίλυση Προβλημάτων: Αναγνώριση προβλημάτων των πελατών και επίλυσή τους ή αναφορά των προβλημάτων σε υποστήριξη υψηλότερου επιπέδου όταν είναι απαραίτητο. Προσαρμοστικότητα: Προσαρμογή στις αλλαγές στον όγκο των κλήσεων, των ερωτήσεων των πελατών ή των διαδικασιών του τηλεφωνικού κέντρου όπως απαιτείται. Διασφάλιση Δεικτών Απόδοσης: Κατοχύρωση ή υπέρβαση των μετρικών απόδοσης και των δεικτών απόδοσης (KPIs) που καθορίζονται από τη διοίκηση του τηλεφωνικού κέντρου. Διαθεσιμότητα: Διαθεσιμότητα σε πρωινές και απογευματινές βάρδιες (μεταξύ 08.00π.μ-01.00π.μ) & 2 Σ/Κ τον μήνα Full Time και Part Time. Σύστημα Βάρδιας. Εάν ενδιαφέρεστε για αυτή τη θέση, παρακαλούμε να στείλετε το βιογραφικό σας σημείωμα στη ηλεκτρονική διεύθυνση αναφέροντας τη θέση για την οποία υποβάλλετε αίτηση. Όλες οι αιτήσεις θεωρούνται απόλυτα εμπιστευτικές.
      Omnitouch Cyprus Ltd, 22.02.2024 09:07, Limassol, Limassol - Zakaki
      Jobs » Customer service
    • Grocery associate limassol
      Are you looking to join an amazing team of passionate and driven individuals in a rapidly growing business in Cyprus? Are you looking for a full-time or part-time position? Then we would love to talk! We love what we do, and we are looking for people that will share the same passion for growing our business! Role background The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across Limassol can order their groceries and have them delivered within 30-minutes! We are searching for full-time and part-time Grocery Associates to join our awesome team to our store in Limassol! In this role you are right in the heart of our day-to-day dark store operations. Our store is open 7 days a week, so this role also requires you to be able to work on weekends and in different shifts. You will be working from our market located in Limassol. If you are a team player, enjoy working independently, and have a good sense of humor, then you might be just the person we are looking for! What you'll be doing Taking in orders through our Merchant app Packing groceries & handing them to customers and couriers Managing inventory Maintaining order and cleanliness of the store Our humble expectations You are a fast learner and have the ability to multitask Proactive and service-minded are words that describe you You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment You are tech savvy You are able to work both during the day, evenings and weekends Experience from working in a grocery store is a plus You have full professional proficiency in Greek or English If you are non European you must have yellow slip or application for yellow slip. Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then please send your application We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today and please add in your application how many hours a week you are looking to work.
      Elena, 21.02.2024 21:33, Limassol, Agios Athanasios
      Jobs » Customer service
    • Customer relations in a small office
      We are looking for a well organised, bubbly individual to join our team.The main job is to liaise with various parties on the phone/WhatsApp/FB/e-mails. The responsibilities will include contacting clients and arranging a date and time for a job, payment of invoices, being a connection point between our team and the client.Exceptional spoken and written Greek and English is a must.Training will be provided on site.
      Ksenia Kachalova, 20.02.2024 13:44, Paphos, Paphos - Agios Theodoros
      Jobs » Customer service
    • Πωλητές & customer service
      Η Bike Alert MCA Ltd, μια δυναμικά αναπτυσσόμενη εταιρία με ηγετική παρουσία στον κλάδο της μοτοσυκλέτας (προμηθευτές εξαρτημάτων, ειδών ρουχισμού και εξοπλισμού για τον μοτοσικλετιστή), ζητά να προσλάβει άτομο για την εκπλήρωση της θέσης: 1. Πτυχίο τριτοβάθμιας εκπαίδευσης 2. Άριστη γνώση ελληνικής και αγγλικής γλώσσας 3. Άριστη χρήση Η/Υ και προγραμμάτων Microsoft Office 4. Ευχάριστη προσωπικότητα 5. Προσανατολισμός στην εξυπηρέτηση του πελάτη 6. Άριστες ικανότητες συνεργασίας και επικοινωνίας 7. Γνώσεις Marketing & Digital 8. Γνώσεις μηχανολογίας θα θεωρηθούν επιπρόσθετο προσόν. Καθήκοντα: 1. Εξυπηρέτηση Πελατών στους τομείς λιανικής και χονδρικής 2. Καταχώρηση και διεκπεραίωση παραγγελιών 3. Επικοινωνία με προμηθευτές και δίκτυο μεταπωλητών 4. Τηλεφωνικές Παραγγελίες 5. Επίτευξη στόχων που θα συμφωνηθούν με την διεύθυνση της εταιρίας Απολαβές Ελκυστικό πακέτο απολαβών με παροχή 13ου μισθού Σύγχρονος επαγγελματικός χώρος εργασίας Ευκαιρίες σταδιοδρομίας και ανέλιξης Υπεύθυνος προσλήψεων ο κ. Μιχάλης Χ”Κωστα. Για περισσότερες πληροφορίες παρακαλώ αποταθείτε
      Michael Hadjicosta, 19.02.2024 22:17, Nicosia, Nicosia - Ag. Antonios
      Jobs » Customer service
    • Customer support representative
      Our client, a leading the iGaming entertainment company based in Limassol is currently seeking a Customer Support Representative to join their expanding team. As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You will be representing the company thus you must possess a vibrant and responsible character as well as be able to work shifts.Responsibilities:• Effectively communicating with customers in their designated language.• A high emphasis on quality, with particular attention to detail and accuracy.• Providing an outstanding client experience and resolving issues on first contact.• Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.• Responding to client inquiries via Webchat, Email and Phone in a timely and professional way.• Escalating requests where needed.• Thoroughly investigating player concerns.• Promoting a “Safer Gaming” philosophy.• Staying up to date on rules, processes and licensing needs.• Contributing to collective effort by achieving necessary results• Go above and beyond when engaging customers• Taking part in the Onboarding Programs.Requirements:• English fluency• Proven customer service experience is welcomed but not mandatory since the company provides • comprehensive in-house training.• Strong communication/public relations along with active listening skills required. • Customer orientation and the ability to adapt and respond to diverse sorts of characters• Proficiency working on computers and touch typing are required.• Ability to perform under pressure • Accountability and conscientiousnessWhat's in it for YOU? • Excellent work environment • Attractive salary package • Monthly and Annual incentive Bonus • Monetary vouchers on birthdays and other special occasions • Fully equipped kitchen and in-house entertaining space • Options to enroll in company's medical insurance plan • Possibilities to enroll in Company's pension plan • Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities. • Casual Dress Code • A chance to advance professionally inside one of the world's largest iGaming organizations.
      Cosmo Recruitment Cyprus Ltd, 19.02.2024 16:10, Limassol, Limassol - Agios Nicolaos
      Jobs » Customer service
    • Car wash
      We need employees at car wash in Ypsonas. Very important experience, documents with permission to work ( yellow slip, or cy passport ). Also important knowledge of English an Greek. You should have your own transportation . Good salary.
      Artemis, 19.02.2024 12:29, Limassol, Ypsonas
      Jobs » Customer service
    • Content manager
      Content Manager Job Description We are looking for a dynamic, self-motivated individual with experience and skills in online content management. As Content Manager you will be responsible for developing the voice for all aspects of the company's products online presence. You will be responsible for crafting promotions, email newsletters and online outreach campaigns and the corresponding setups to support these campaigns. You will work closely with different departments; thus, organization and strong communication skills are needed. As an ideal candidate you will also have experience managing online marketing and outreach campaigns. Tasks require a strong attention to detail, multitasking abilities and ability to work under tight deadlines. An ambitious and hard-working individual who is comfortable working in a hands-on role with excellent planning, organizational skills Your Responsibilities Create, develop and manage content for website, e-mail and other marketing channels for the company's products (requires working with CMS) Coordinate projects across departments, including web and graphic design Maintain a consistent branded look for all the company's products Work cooperatively with key team members What we are looking for: Adaptability and the ability to multitask Experience with, CMS, Emails management platforms, MS Office Results oriented with excellent customer focus and attention to details Excellent organizational skills and the ability to meet deadlines and multi-task Creative skills to find interesting ways to present information and to generate new ideas Attention to detail to succeed in create multi-faceted campaigns Ability to give and receive constructive feedback on work. A good technical understanding of computers in general to guarantee an easy transition into the content manager position in Knowledge of HTML is of an advantage Previous online marketing experience is of an advantage Excellent command of the English language, other languages are not required but can be helpful What's in it for YOU? Excellent work environment Attractive salary package Monetary vouchers on Birthdays and other special occasions Fully equipped kitchen and in-house entertaining space Options to enrol in Company's medical insurance plan Possibilities to enrol in Company's pension plan Exciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activities. A chance to advance professionally inside one of the world's largest iGaming organisations.
      Yeni , Cosmo Recruitment agent, 19.02.2024 11:40, Limassol, Limassol - Agia Fyla
      Jobs » Customer service
    • Vip account manager
      Our client, a leading iGaming company based in Limassol is currently seeking to hire a VIP Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behaviour, we’d like to meet you. Your Responsibilities : • Identify and assess customers’ needs to achieve satisfaction• Build sustainable relationships and trust with customer accounts through open and interactive communication• Generate sales leads• Provide accurate, valid and complete information by using the right methods/tools• Meet personal/customer service team sales targets and call handling quotas• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution• Keep records of customer interactions, process customer accounts and file documents• Follow communication procedures, guidelines and policies• Take the extra mile to engage customers• Promoting a “Safer Gaming” philosophy.• Staying UpToDate on rules, processes, and licencing needs.• Go above and beyond when engaging customers Requirements : • Fluent in English • Proven customer service experience handling VIP Clients would be considered an advantage but not a requirement• Strong phone contact handling skills and active listening• Familiarity with CRM systems and practices will be considered as an advantage • Customer orientation and ability to adapt/respond to different types of characters• Excellent communication and presentation skills• Ability to multi-task, prioritize, and manage time effectively• Strong communication/public relations along with active listening skills required. • Customer orientation and the ability to adapt and respond to diverse sorts of characters• Proficiency working on computers and touch typing are required• Ability to perform under pressure • Accountability and conscientiousness What's in it for YOU? • Excellent work environment• Attractive salary package • Monthly and Annual incentive Bonus • Monetary vouchers on Birthdays and other special occasions • Fully equipped kitchen and in-house entertaining space • Options to enrol in Company's medical insurance plan • Possibilities to enrol in Company's pension plan• Exciting company activities including monthly lunches, monthly corporate gatherings, an intercom￾pany football team, competitions, daily snacks and many other activities.• Casual Dress Code • A chance to advance professionally inside one of the world's largest iGaming organisations
      Yeni , Cosmo Recruitment agent, 19.02.2024 11:39, Limassol, Limassol - Agia Fyla
      Jobs » Customer service
    • Head of crm
      Our client, a leading iGaming entertainment company based in Limassol is currently seeking to recruit a Head of CRM. In your capacity you will be leading the entire CRM department in data collection on consumer insights concerning CRM programs and the business as a whole. This is for the purpose of ensuring that there is a consistency in data-driven decision making and strategy formulation within the CRM department and in CRM campaigns and programs.Responsibilities: • You will be leading the department in the formulation of CRM strategies and programs/campaigns and ensures that they stay aligned with the business’s overall objectives.• You will strategize, communicate, execute, test, and evaluate various CRM Projects.• You will report progress of your CRM efforts to the high management and • other departments.• Assist in prioritizing projects to ensure business critical deadlines are always • met as a priority.• Work closely with internal company departments to ensure alignment on communication • and events performed globally.• Plan and ensure CRM campaigns’ consistency, attractiveness, cost efficiency and alignment • across company’s goals.• Undertake rigorous monitoring and evaluation of CRM campaigns and activities in order to • measure ROI, prioritize resources, and enable continuous improvement in consumer acquisition and retention initiatives.• Liaise frequently with the marketing, product, analytics and copywriter teams to design marketing initiatives and test new innovative ideas to increase the number and value of customers.• Ensure compliance with regulations and legislations applied in the iGaming industry.• Conduct research on trends in the CRM field within the commercial sector and identifies • emerging opportunities that the business could capitalize on and gain a competitive advantage in terms of consumer acquisition and retention in the market.• Drive to own and execute projects together with an ambitious team.• Hands-on, proactive, and ready perform other tasks as assigned when needed. Requirements: • Minimum 3 years of CRM experience in eCommerce / iGaming sectors, working ideally in the UK and other Western European markets. • Experience working with R&D teams in implementing new features • Understanding of customer relationship management theory and practice.• Strong analytical skills, high proficiency in Excel and ability to track and report on CRM KPIs• Ability to use customer data to segment and personalize content and offers. • Excellent communication skills, written and verbal, highly organized and methodical, with excellent attention to details.• Ability to function as a self-starter with an emphasis on getting things done• Must be able to work under pressure in fast paced environment.• Ability to problem solve and adapt to changing business requirements• Strong interpersonal skills with the ability to build relationships across departments and remote offices.• Previous exposure to project management within diverse teams.• Extensive knowledge of MS Office tools. What's in it for YOU? • Excellent work environment• Attractive salary package • Annual incentive onus • Monetary vouchers on birthdays and other special occasions • Fully equipped kitchen and in-house entertaining space • Options to enroll in Company's medical insurance plan • Possibilities to enroll in Company's pension plan• Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities.• Casual Dress Code • A chance to advance professionally inside one of the world's largest iGaming organizations.
      Yeni , Cosmo Recruitment agent, 19.02.2024 11:38, Limassol, Limassol - Agia Fyla
      Jobs » Customer service
    • Εξωτερικός μηχανικός ιατρικών μηχανημάτων
      Υπευθυνότητες θέσης: • Εγκατάσταση, Συντήρηση και τεχνική υποστήριξη εργαστηριακού εξοπλισμού όπως Βιοχημικών, Αιματολογικών, Ανοσολογικών Αναλυτών και λοιπών διαγνωστικών/εργαστηριακών αναλυτών και οργάνων καθώς και εξοπλισμού φυσικοθεραπείας και αποκατάστασης. • Καθοδήγηση του ειδικού επιστημονικού προσωπικού (π.χ. εργαστηριακοί) ως προς την ορθή χρήση των ιατρικών μηχανημάτων • Επικοινωνία με τις προμηθεύτριες εταιρίες του εξωτερικού για θέματα τεχνικής φύσεως. • Καθημερινή ενημέρωση σε θέματα της αρμοδιότητας του και συντονισμός με τα υπόλοιπα μέλη της ομάδας του Τεχνικού τμήματος • Διασφάλιση της άψογης εξυπηρέτησης του πελατολογίου της εταιρείας Προφίλ / Προσόντα υποψηφίου: • Πτυχίο Μηχανικών Βιοϊατρικής ΑΕΙ/ΤΕΙ ή ΙΕΚ Τεχνολογίας Ιατρικών Οργάνων ή ανάλογης κατεύθυνσης (π.χ. Πτυχίο Μηχανικού Ιατρικών μηχανημάτων, Ηλεκτρονικού, Ηλεκτρολόγου μηχανικού, Μηχανολόγου μηχανικού ή άλλου συναφούς κλάδου). • Γνώσεις Η/Υ, MS-Office (Excel, Word, Outlook) • Άριστη γνώση αγγλικής γλώσσας • Επιθυμία απόκτησης νέων γνώσεων • Επικοινωνιακές ικανότητες, Οργανωτικές ικανότητες, υπεύθυνο άτομο, μεθοδικό, δυναμική και ευχάριστη προσωπικότητα. • Άδεια οδήγησης Κατ.B (Manual) και γνώση του οδικού δικτύου ή ευχέρεια στη χρήση GPS. • Εκπληρωμένες στρατιωτικές υποχρεώσεις (για τους άνδρες υποψηφίους) • Προϋπηρεσία σε αντίστοιχη θέση θα θεωρηθεί επιπρόσθετο προσόν Η εταιρεία προσφέρει: • Πενθήμερη εργασία, ευχάριστο περιβάλλον • μισθό αναλόγως προσόντων • 13ο μισθό • Ταμείο προνοίας • εταιρικό αυτοκίνητο για την εκτέλεση των εργασιών της εταιρείας • Κινητό τηλέφωνο • Άριστες συνθήκες εργασίας • Συνεχής εκπαίδευση • δυνατότητες εξέλιξης Αποστολή βιογραφικού μέσω με αναφορά στο θέμα του email, ΘΕΣΗ ΜΗΧΑΝΙΚΟΥ
      Γιάννης Ασσαριώτης, 14.02.2024 15:35, Nicosia, Strovolos - Dasoupolis
      Jobs » Customer service
    • Customer success operations coordinator
      Our client is a pioneering Fintech enterprise at the vanguard of revolutionizing payment practices. They’re actively seeking a Customer Success Operations Coordinator.Job ResponsibilitiesOperations Management:Oversee and optimise day-to-day operational processes to ensure efficiency and effectiveness.Develop and implement operational policies and procedures.Coordinate with various teams to streamline operations and facilitate smooth workflows.Customer Data Management:Maintain and update customer databases in Salesforce and internal systems, ensuring accuracy, privacy, and compliance with regulations.Analyse customer data to identify trends, opportunities for engagement, and areas for improvement.Assist in segmenting customer base for targeted communications and personalised experiences.Process Improvement:Regularly review and assess customer service processes.Propose and implement innovative solutions to enhance customer satisfaction and team productivity.Collaborate with cross-functional teams to align customer success strategies with company objectives.Reporting and Analysis:Generate and present regular reports on customer engagement, service delivery, and team performance using Salesforce analytics as well as internal tools.Provide actionable insights to Head of Customer Success based on data analysis.Monitor and report on key customer success metrics and KPIs.Team Support:Provide logistical and administrative support to the customer success team.Facilitate training and development initiatives for the team.Act as a point of contact for internal and external stakeholders.Customer Communication:Assist in managing customer communication channels, ensuring prompt and accurate responses to inquiries or issues.Contribute to the development of customer communication strategies.Coordinate with marketing and sales teams to ensure consistent messaging and brand representation.Collaboration:Work closely with sales, business care, risk, compliance, finance, product development, and other departments to ensure a cohesive and integrated customer experience.Participate in cross-functional projects and initiatives.Foster a culture of collaboration and continuous improvement within the team.RequirementsBachelor's degree in Business Administration, Communications, or a related field.Proven experience in operations, customer service, or a related role, preferably in FinTech industry.Strong organisational and multitasking skills.Excellent communication and interpersonal abilities.Proficient in Salesforce and other CRM software, as well as, data analysis tools.Ability to work independently and as part of a team.Problem-solving mindset and attention to detail.‍ Personal AttributesAbility to adapt to changing priorities and business needsStrong focus on understanding and meeting customer needsTakes initiative and demonstrates a strong drive to achieve resultsWorks collaboratively with colleagues to achieve common goalsAbility to analyse data and insights to make informed decisionsMaintains a positive attitude and resilience in the face of challenges‍ BenefitsHighly competitive salary packagePrivate Medical InsuranceBrand-new, spacious office located in Paphos, CyprusAccess to an on-site gym for your fitness needsYouthful and dynamic work environmentTeam-building activities and cheerful happy hoursContinuous growth and career development
      Golden Careers Recruitment, 12.02.2024 17:31, Limassol, Limassol - Agios Nicolaos
      Jobs » Customer service
    • Customer success specialist
      Our client is a pioneering Fintech enterprise at the vanguard of revolutionizing payment practices. They’re actively seeking a Customer Success Specialist.Job ResponsibilitiesCustomer Relationship Management: Develop and maintain strong relationships with customers, acting as the main point of contact and building trust through consistent and reliable communicationOnboarding and Training: Facilitate the onboarding process for new customers, providing training and resources to ensure they understand and can effectively utilise the serviceFeedback and Improvement: Actively solicit, analyse, and respond to customer feedback. Collaborate with the product development team to implement improvements based on customer insightsRetention and Growth: Monitor customer health metrics, identify risk of churn, and implement strategies for customer retention. Identify upsell and cross-sell opportunities to enhance customer growthReporting and Analysis: Regularly track and report on customer engagement, satisfaction, and overall experience. Use data to make informed decisions and improve customer success strategiesCross-Functional Collaboration: Work closely with sales, marketing, support, and product teams to ensure a cohesive customer experience and address any issues that arise in a timely mannerIssue Resolution and Advocacy: Act as a customer advocate within the company, ensuring that customer issues are resolved quickly and effectively. Escalate critical issues to the Head of Customer Success as well as appropriate teams when necessaryDocumentation Management: Oversee and manage the customer contracts, while minimising revenue lossEducational Content Development: Create and update educational materials, including tutorials, FAQs, and webinars, to assist customers in understanding and getting the most out of the product or serviceCustomer Success Strategy: Contribute to the development and refinement of the overall customer success strategy, ensuring alignment with company goals and customer needsCommunity Engagement: Foster a community among customers through forums, user groups, or events, encouraging networking, feedback, and shared learningPerformance Metrics Monitoring: Continuously monitor and strive to improve key performance indicators related to customer success, such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and customer retention ratesMarket and Competitor Awareness: Stay informed about market trends and competitor strategies to anticipate customer needs and preferences, ensuring the company’s offerings remain competitivePersonalised Customer Experience: Customise the customer experience based on individual customer profiles, preferences, and usage patterns, enhancing customer satisfaction and loyaltyRequirementsBachelor’s degree in Business Administration, Marketing, Communications, or a related fieldProven experience in customer service, sales, or a related role. Preferably in the FinTech industryExcellent communication and interpersonal skillsStrong problem-solving abilities and customer-centric approachAbility to work in a fast-paced, dynamic environmentProficient in Salesforce and other CRM softwareStrong organisational and time management skills ‍ Personal AttributesEmpathetic and patientHighly motivated and target-drivenDetail-oriented with a focus on delivering quality resultsTeam player with the ability to work independently‍ Benefits‍‍Highly competitive salary packagePrivate Medical InsuranceBrand-new, spacious office located in Paphos, CyprusAccess to an on-site gym for your fitness needsYouthful and dynamic work environmentTeam-building activities and cheerful happy hoursContinuous growth and career development
      Golden Careers Recruitment, 12.02.2024 17:30, Limassol, Limassol - Agios Nicolaos
      Jobs » Customer service
    • Spanish customer relations agent
      Our client is a leading global financial services company, is currently seeking a proactive and talented Customer Relations Agent (Spanish-speaking) to join their team in Limassol. The ideal candidate will be responsible for maintaining customer relationships and providing excellent service to our Spanish-speaking clients.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in Spanish, both written and verbal (a native Spanish-speaker).Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independentlyWhat we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.
      Golden Careers Recruitment, 12.02.2024 17:30, Limassol, Limassol - Agios Nicolaos
      Jobs » Customer service
    • Customer service - paphos
      Location: Paphos Hours: Full-time permanent role Salary: Competitive plus attractive bonus scheme Crystec Spas, the largest hot tub retailer and only hot tub manufacturer in Cyprus, are looking to recruit ambitious individuals to join our growing team. We pride our continual growth and success on delivering a premium quality product alongside exceptional customer service and, as our business continues to expand, we are now looking to recruit an experienced customer service representative. Principal Responsibilities: - Deal directly with customers either by telephone, electronically or face to face - Respond promptly to customer enquiries - Obtain and evaluate all relevant information to handle product and service enquiries - Keep records of customer interactions and transactions - Communicate and coordinate with internal departments Knowledge & Experience: - Knowledge of customer service principles and practices - Knowledge of relevant computer applications - Knowledge of administrative procedures - Communication skills- verbal and written - Attention to detail and accuracy If you are interested in applying for this role please send your CV
      Nathan, 12.02.2024 14:42, Paphos, Mesogi
      Jobs » Customer service
    • Πωλητές & customer service
      Η Bike Alert MCA Ltd, μια δυναμικά αναπτυσσόμενη εταιρία με ηγετική παρουσία στον κλάδο της μοτοσυκλέτας (προμηθευτές εξαρτημάτων, ειδών ρουχισμού και εξοπλισμού για τον μοτοσικλετιστή), ζητά να προσλάβει άτομο για την εκπλήρωση της θέσης: 1. Πτυχίο τριτοβάθμιας εκπαίδευσης 2. Άριστη γνώση ελληνικής και αγγλικής γλώσσας 3. Άριστη χρήση Η/Υ και προγραμμάτων Microsoft Office 4. Ευχάριστη προσωπικότητα 5. Προσανατολισμός στην εξυπηρέτηση του πελάτη 6. Άριστες ικανότητες συνεργασίας και επικοινωνίας 7. Γνώσεις Marketing & Digital 8. Γνώσεις μηχανολογίας θα θεωρηθούν επιπρόσθετο προσόν. Καθήκοντα: 1. Εξυπηρέτηση Πελατών στους τομείς λιανικής και χονδρικής 2. Καταχώρηση και διεκπεραίωση παραγγελιών 3. Επικοινωνία με προμηθευτές και δίκτυο μεταπωλητών 4. Τηλεφωνικές Παραγγελίες 5. Επίτευξη στόχων που θα συμφωνηθούν με την διεύθυνση της εταιρίας Απολαβές Ελκυστικό πακέτο απολαβών με παροχή 13ου μισθού Σύγχρονος επαγγελματικός χώρος εργασίας Ευκαιρίες σταδιοδρομίας και ανέλιξης Υπεύθυνος προσλήψεων ο κ. Μιχάλης Χ”Κωστα. Για περισσότερες πληροφορίες παρακαλώ αποταθείτε
      Bike Alert MCA Ltd, 09.02.2024 13:02, Nicosia, Agioi Omologites
      Jobs » Customer service
    • Foundever larnaca customer service rep for a gaming specialist. dutch speaker
      If you like challenges, you need to accept this one.This is a great chance for people who are looking to gain their working experience in an international setting. The company will provide paid training and a teamwork environment. What we are looking for a candidate who has:Problem-solving skillsTeam playerThe ability to adapt to changesWhat are your responsibilities:Supporting English speaking Players when they need youHelp the players by giving them solutions by phone or e-mailsGive to the players a pleasant experience and a positive feelingNo salesWhat we offer: A fun, dynamic and diverse workplaceColleagues that will be like your second familyGreat learning and development opportunities within the companyPaid trainingAttractive salary and bonusesSpecial discounts in selected local restaurants, cafés, gyms and much more.
      Volkan, 07.02.2024 16:19, Larnaca, Larnaka - Chrysopolitissa
      Jobs » Customer service
    • Sales representatives
      Τελείωσες την σχολή σου και δεν είσαι σίγουρος για το επόμενο βήμα;Μήπως θέλεις να φύγεις επιτέλους από την εστίαση και να ξεκινήσεις την καριέρα σου σε ένα διαφορετικό τομέα;Αν είσαι επικοινωνιακός και φιλόδοξος, τότε αυτή είναι η ευκαιρία που ψάχνεις!Στην εταιρεία μας, αναζητούμε νεαρούς/ές Sales Representatives για την στελέχωση των πωλήσεων της εταιρείας μας στην Πάφο. Πρωταρχικός μας στόχος η ανάπτυξη και εξέλιξη των συνεργατών μας σε παραγωγικούς, πετυχημένους επαγγελματίες!Προσφέρεται πλήρης κατάρτιση και εκπαίδευση σε τεχνικές πωλήσεων από τους έμπειρους εκπαιδευτές μας, οπότε μην αγχώνεσαι αν δεν έχεις σχετική προϋπηρεσία!Έλα σήμερα στην ομάδα μας, και γίνε και εσύ ιδανικός στις πωλήσεις! Deadline: 07 Μαρτίου.
      Marketing&Sales, 07.02.2024 10:52, Paphos, Geroskipou
      Jobs » Customer service
    • Event assistant 7-13eur per hour
      ***IMPORTANT NOTE***We will NOT reach out to you if you don't provide a brief description of yourself and you don't confirm that you satisfy ALL requirements below. Thank you.🤓We are looking for an individual to join our team.🧑‍🤝‍🧑 🚩Only Native Greek Speakers 🇬🇷🇨🇾Who we are:We are an experienced and passionate team of five offering event and entertainment services.We are looking for a new member to join our photo booth team.📷What you get:✔️ Pay based on experience.✔️ Free Food & Drink for any event.✔️ Our work is FUN! 🥳 You will never get bored!Requirements - What you bring to the table:✔️ You are a friendly and outgoing personality.✔️ No need to be a photographer, but you will have to learn how to handle the equipment (training approx 2-3 events).✔️ You have a flexible schedule, and you are available during weekends.✔️ You can drive the manual (our small van) 🚚.✔️ You speak fluently both 🇬🇷🇬🇧.Job details:✔️ Each event requires approx 6-8 hours of work. Most events are weddings and corporate parties, during weekends, Saturdays, and Sundays between 20:00-00:00.✔️ The job requires transport of photobooth equipment, setup, photobooth operation, and customer service. ✔️ Events are all across Cyprus.NEW SEASON STARTS ON MAYPlease share your CV and a few words about why you think you are suitable for this kind of job.We are looking forward to meeting you!
      Jon, 03.02.2024 18:46, Limassol, Limassol - Agia Fyla
      Jobs » Customer service
    • Υπεύθυνος επικοινωνίας και customer service
      Εταιρεία παροχής υπηρεσιών ζητά Υπεύθυνο Επικοινωνίας και Εξυπηρέτησης Πελατών στα γραφεία της στη Πάφο.Θέση full time και άμεση έναρξη εργασιών.Απαραίτητα Προσόντα•Ο/Η κάτοχος της θέσης θα πρέπει να διακρίνεται για την οργανωτική και αναλυτική του σκέψη και τη θετική διάθεση για ομαδικότητα•Αντίστοιχη προϋπηρεσία στον κλάδο θα θεωρηθεί επιπλέον προσόνΕφόσον επιλεχθείτε για την κάλυψη της θέσης, σας προσφέρεται σταθερή και μόνιμη συνεργασία με προοπτικές επαγγελματικής εξέλιξης σε μία μεγάλη εταιρία με ηγετική θέση στον χώρο της, που αναπτύσσεται σταθερά και γρήγορα.Θα υπάρξει τηλεφωνική επικοινωνία με το HR τμήμα της εταιρείας, προκειμένου να οριστεί ραντεβού για συνέντευξη.
      Marketing&Sales, 02.02.2024 16:29, Paphos, Geroskipou
      Jobs » Customer service
    • Car wash
      Get on the fast track to a more rewarding career with Enterprise / National / Alamo team in Cyprus, which is committed to quality, innovation, customer satisfaction and employee development. Enterprise, National and Alamo have the following open position: Car Wash - Rotation Shift (Paphos)Qualifications• Must have a Valid Driving License (Manual Transmission) of at least 3 years. • Excellent Command of the English Language• Basic Level of Computing Skills• Eligible to work in Cyprus• Must be able to work Full Time - Rotation Shifts include mornings, evenings, nights, weekends, and holidays.
      Poe Bar, 02.02.2024 14:18, Paphos, Acheleia
      Jobs » Customer service
    • Car wash night shift
      Get on the fast track to a more rewarding career with Enterprise / National / Alamo team in Cyprus, which is committed to quality, innovation, customer satisfaction and employee development. Enterprise, National and Alamo have the following open position: Car Wash - Night Shift (Paphos)Qualifications• Must have a Valid Driving License (Manual Transmission) of at least 3 years. • Excellent Command of the English Language• Basic Level of Computing Skills• Eligible to work in Cyprus• Must be able to work Full-Time Night Shift
      Poe Bar, 02.02.2024 14:16, Paphos, Acheleia
      Jobs » Customer service
    • Car rental agent
      Get on the fast track to a more rewarding career with Enterprise / National / Alamo team in Cyprus, which is committed to quality, innovation, customer satisfaction and employee development. Enterprise, National and Alamo has the following open position: Rental Agent - Night Shift (Paphos)Qualifications• Must have a Valid Driving License (Manual Transmission) of at least 3 years. • Excellent Command of the English Language• Basic Level of Computing Skills• Eligible to work in Cyprus• Must be able to work Full Time night shift
      Poe Bar, 02.02.2024 13:43, Paphos, Acheleia
      Jobs » Customer service
    • Rental agent
      Get on the fast track to a more rewarding career with Enterprise / National / Alamo team in Cyprus, which is committed to quality, innovation, customer satisfaction and employee development. Enterprise, National and Alamo have the following open positions: 1) Rental Agent - Rotation Shift (Paphos)Qualifications• Must have a Valid Driving License (Manual Transmission) of at least 3 years. • Excellent Command of the English Language• Basic Level of Computing Skills• Eligible to work in Cyprus• Must be able to work Full Time - Rotation Shifts include mornings, evenings, nights, weekends, and holidays.
      Poe Bar, 02.02.2024 13:43, Paphos, Acheleia
      Jobs » Customer service

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