Urdu,bengali, siri lanka & nepali speaker

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Εκπρόσωπος εξυπηρέτησης πελατών

Ενταχθείτε στην ομάδα μας ως Εκπρόσωπος Εξυπηρέτησης Πελατών! Περιγραφή Θέσης Αν σας ενθουσιάζει η παροχή εξαιρετικής εξυπηρέτησης και η δημιουργία θετικών εμπειριών για τους πελάτες, έχουμε την κατάλληλη θέση για εσάς. Αναζητούμε έναν αφοσιωμένο και οργανωτικό Εκπρόσωπο Εξυπηρέτησης Πελατών για να ενταχθεί στην ομάδα μας. Η θέση περιλαμβάνει την υποδοχή των πελατών, την απάντηση σε ερωτήσεις, την επίλυση παραπόνων και την εξασφάλιση της ικανοποίησης τους. Ο ιδανικός υποψήφιος διαθέτει εξαιρετικές επικοινωνιακές δεξιότητες, επικεντρώνεται στην εξυπηρέτηση του πελάτη και είναι ικανός να διαχειρίζεται αποτελεσματικά πολλαπλά καθήκοντα. Κύριες Ευθύνες Αλληλεπίδραση με Πελάτες: -Υποδέχεστε τους πελάτες με ευγένεια και επαγγελματισμό, δημιουργώντας μια θετική εμπειρία για αυτούς. -Αναγνωρίζετε τις ανάγκες τους και ανταποκρίνεστε άμεσα με θετική διάθεση και επαγγελματισμό. Διαχείριση Παραγγελιών: -Λαμβάνετε και επεξεργάζεστε τις παραγγελίες των πελατών, διασφαλίζοντας την ακρίβεια και την αποδοτικότητα, είτε δια ζώσης, είτε τηλεφωνικά ή διαδικτυακά. -Επαληθεύετε κάθε παραγγελία για την πληρότητα και την ακρίβεια της. Γνώση Προϊόντων: -Αναπτύσσετε πλήρη κατανόηση των προϊόντων και των υπηρεσιών που προσφέρουμε, περιλαμβανομένων των συστατικών και μεθόδων παρασκευής. -Απαντάτε στις ερωτήσεις των πελατών με σιγουριά και προσφέρετε εξατομικευμένες προτάσεις. Παρουσίαση Προϊόντων και Πωλήσεις: -Παρουσιάζετε τα προϊόντα με ελκυστικό τρόπο και σύμφωνα με τις πολιτικές της εταιρείας, με στόχο την αύξηση των πωλήσεων. -Πραγματοποιείτε ποιοτικούς ελέγχους καθημερινά, τηρώντας τις πρακτικές FIFO και διασφαλίζετε την ποιότητα των προϊόντων. Διαχείριση Πληρωμών και Εκπτώσεων: -Διαχειρίζεστε με ακρίβεια τις πληρωμές σε μετρητά, πιστωτικές κάρτες ή ψηφιακές πλατφόρμες, περιλαμβανομένης της καθημερινής ισορροπίας του ταμείου. -Εφαρμόζετε εκπτώσεις και προωθητικές ενέργειες σύμφωνα με τους κανονισμούς της εταιρείας. Καθαριότητα και Ασφάλεια: -Φροντίζετε για την καθαριότητα και την οργάνωση της περιοχής εξυπηρέτησης, τηρώντας τα πρότυπα υγιεινής και ασφάλειας. Διαχείριση Παραπόνων: -Αντιμετωπίζετε και επιλύετε τα παράπονα των πελατών με επαγγελματισμό και αμεσότητα, διασφαλίζοντας την ικανοποίησή τους. Υποστήριξη Λειτουργίας: -Ενημερώνετε τον Υπεύθυνο Καταστήματος για οποιεσδήποτε βλάβες ή λειτουργικές δυσλειτουργίες και εφαρμόζετε τις διαδικασίες διαχείρισης του καταστήματος. Συνεργασία στην Ομάδα: -Συνεργάζεστε αποτελεσματικά με τα μέλη της ομάδας για την έγκαιρη προετοιμασία και παράδοση παραγγελιών. -Υποστηρίζετε νέες αιτήσεις της διοίκησης σύμφωνα με τις αρμοδιότητές σας. Συλλογή Ανατροφοδότησης: -Ενθαρρύνετε και καταγράφετε σχόλια από τους πελάτες για να βοηθήσετε στη συνεχιζόμενη βελτίωση των υπηρεσιών και προϊόντων μας. Απαιτήσεις Θέσης και Προσόντα Εκπαίδευση και Εμπειρία: -Απολυτήριο λυκείου ή ισοδύναμο. -Προτιμάται προϋπηρεσία 2+ ετών σε τομείς εξυπηρέτησης πελατών ή φιλοξενίας. Γλωσσικές Δεξιότητες: -Άριστη γνώση της ελληνικής και της αγγλικής γλώσσας, γραπτά και προφορικά (η γνώση επιπλέον γλωσσών θεωρείται επιπλέον προσόν). Τεχνικές Δεξιότητες: -Βασικές γνώσεις τεχνολογίας και εξοικείωση με συστήματα διαχείρισης πελατειακών σχέσεων. -Βασικές μαθηματικές δεξιότητες για τη διαχείριση συναλλαγών και πληρωμών. -Βασικές Δεξιότητες και Ικανότητες: -Αναπτυγμένες επικοινωνιακές, οργανωτικές και διαπροσωπικές δεξιότητες. -Ικανότητα λήψης αποφάσεων και επίλυσης προβλημάτων. -Ευχέρεια στην εργασία τόσο αυτόνομα όσο και σε ομάδα. -Ικανότητα να παραμένετε συγκεντρωμένοι και να προτεραιοποιείτε καθήκοντα σε ένα δυναμικό περιβάλλον. Προσωπικά Χαρακτηριστικά: -Φιλικό και επαγγελματικό ύφος. -Υπομονή και ενσυναίσθηση στην εξυπηρέτηση πελατών. -Ικανότητα να παραμένετε ήρεμοι και αποτελεσματικοί σε καταστάσεις πίεσης. -Αφοσίωση στην ακεραιότητα, τη συνεργασία και τον επαγγελματισμό. Οφέλη για τους Υπαλλήλους μας: -Ανταγωνιστικός μισθός -Εκπτώσεις για τους υπαλλήλους -Δημιουργικό και συνεργατικό περιβάλλον εργασίας Είστε έτοιμοι να κάνετε το επόμενο βήμα; Στείλτε το βιογραφικό σας και τη συνοδευτική επιστολή σήμερα. Ανυπομονούμε να σας καλωσορίσουμε στην ομάδα μας!

Wilton Patisserie, 03.01.2025 18:30, Limassol, Agios Athanasios

Jobs » Customer service

Salary is negotiable

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Customer support representative - english/german/swedish/danish/french

Our client, a leading the iGaming entertainment company based in Limassol is currently seeking a Customer Support Representative to join their expanding team. As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You will be representing the company thus you must possess a vibrant and responsible character as well as be able to work shifts.Responsibilities:• Effectively communicating with customers in their designated language.• A high emphasis on quality, with particular attention to detail and accuracy.• Providing an outstanding client experience and resolving issues on first contact.• Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.• Responding to client inquiries via Webchat, Email and Phone in a timely and professional way.• Escalating requests where needed.• Thoroughly investigating player concerns.• Promoting a “Safer Gaming” philosophy.• Staying up to date on rules, processes and licensing needs.• Contributing to collective effort by achieving necessary results• Go above and beyond when engaging customers• Taking part in the Onboarding Programs.Requirements:• English fluency• Proven customer service experience is welcomed but not mandatory since the company provides • comprehensive in-house training.• Strong communication/public relations along with active listening skills required. • Customer orientation and the ability to adapt and respond to diverse sorts of characters• Proficiency working on computers and touch typing are required.• Ability to perform under pressure • Accountability and conscientiousnessWhat's in it for YOU? • Excellent work environment • Attractive salary package • Monthly and Annual incentive Bonus • Monetary vouchers on birthdays and other special occasions • Fully equipped kitchen and in-house entertaining space • Options to enroll in company's medical insurance plan • Possibilities to enroll in Company's pension plan • Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities. • Casual Dress Code • A chance to advance professionally inside one of the world's largest iGaming organizations.

Cosmo Recruitment Cyprus Ltd, Today 10:09, Limassol, Limassol - Agios Nicolaos

Jobs » Customer service

Salary is negotiable

Office worker

Limassol. Office worker in young construction company. We need active man or woman 35+. Greeek and english speaker. With skills in office work, computer work and reporting. Working hours: Monday - Saturday (Wednesday, Saturday - half day). For more details please call

Nikolas, 21.01.2025 10:41, Limassol, Agios Ioannis

Jobs » Customer service

€1.500

English client support representative

Our client is an award-winning global CFD and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySEC), the Cayman Islands (CIMA), and Mauritius (FSC).Their Cyprus office, is just starting up, presenting a unique opportunity to be a founding member and work actively within the core of the business. With this, internal growth is not only welcomed but also encouraged, providing their employees with the opportunity to grow, develop and succeed in their current role and any future roles they might have with the company. This position offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support our clients.The Client Support Representative is an individual contributor role based in the Limassol office. As a Client Support Representative, you will be the first point of contact for prospective and existing clients. On a daily basis you will reactively handle clients’ queries and proactively seek solutions to resolve their problems.Job ResponsibilitiesProvide high-quality and best-in-class service to our clients across telephone calls, emails, and other channels.Consistently take initiatives to resolve clients’ queries with full dedication and determination by identifying problems and solutions in a timely manner.Skilfully analyse and understand clients’ needs, identify business opportunities and ways to provide best experience.Proactively liaise with various departments to assist in resolving clients’ queries.Proactively learn about the financial markets, CFD industry, and trading platforms.Actively assist with proof reading and translation of contents as required.RequirementsStrong eagerness to learn about financial markets including forex, global share indices, commodities, cryptocurrencies.Fluency in English.Polish, German, Italian, Portuguese preferred additional language.Enthusiasm about customer service and problem-solving.Excellent communication skills both verbal and written.Strong sense of integrity.Willingness to commit to long-term career growth and professional development.Open-minded and cooperative personality.Critical thinking and problem-solving skills.• Advanced MS Office skills.Prior experience of working in a Customer Services and Financial Institutions is preferred, but not essential.Working Hours:Willingness to do morning and afternoon shifts on a weekly basis.Flexible to work on weekends/Cyprus Public holidays on rotation.Working Hours 08:00-16:00 & 15:00 – 23:00.

Golden Careers Recruitment, 20.01.2025 08:43, Limassol, Limassol - Agios Nicolaos

Jobs » Customer service

Salary is negotiable

Italian customer support agent

Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Support Agent for Italian Clients to join their team. In this full-time position at their office, you will be responsible for maintaining relationships with Italian clients, delivering high-quality service, and ensuring an excellent customer experience.Job ResponsibilitiesProvide client support via phone, email, and chat, addressing inquiries and resolving issues.Handle requests such as account openings, data updates, and various transactions.Collaborate with internal departments (compliance, operations) to meet client needs.Promote products and services, identifying cross-selling opportunities.Update the CRM system with relevant client interactions and information.RequirementsA native Italian speaker with excellent communication skills.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Good organizational skills and ability to multitask.Team player with the ability to work independently. What they offer :Competitive salary and benefits package.Continuous training and professional growth opportunities within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion

Golden Careers Recruitment, 20.01.2025 08:20, Limassol, Limassol - Agios Nicolaos

Jobs » Customer service

Salary is negotiable

English customer support representative

Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 60 well-established partners in the casino vertical. They are currently looking for a motivated and dynamic English Customer Support Representative to join their team in Larnaka.Job ResponsibilitiesDealing directly with clients’ queries over chat system, e-mail and phoneAnswering client’s requestsPromoting products and services to clientsOptimize customers’ satisfactionInteracting with other departments as necessary to meet client’s needsMaintaining professionalism at all instancesRequirementsAble to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)Experience preferred but not mandatoryExcellent command of English languageAttention to details and quality of workComputer literate and proficient user of excelEuropean citizenshipRemuneration & Benefits:Career development21 days Paid Annual LeaveMedical Health InsuranceComplimentary lunchTeam Building ActivitiesMonetary voucher on Birthdays and additional occasionsEmployee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)Referral BonusPaid TrainingUnlimited daily snacks and beveragesSupportive and positive working environment

Golden Careers Recruitment, 19.01.2025 10:24, Limassol, Limassol - Agios Nicolaos

Jobs » Customer service

Salary is negotiable

Customer service representative

Europcar Cyprus the no.1 Car Rental company in Cyprus is looking for a Customer Service Representative for its Limassol Branch.Europcar Cyprus is a member of ASG (Andy Spyrou Group - the #1 fleet owners in Cyprus and leader in Car Rental (Europcar, Goldcar), Car Leasing (ASG Leasing), Car Sales (ASG Cars) and in Car Sharing (RideNow).Job Responsibilities:-Providing excellent customer service, ensuring a positive experience for every customer.-Assisting customers with their inquiries, providing accurate and helpful information.-Handling reservations, rentals, and returns efficiently and accurately.-Collaborating with other team members to ensure smooth operations and customer satisfaction.-Resolving customer issues and complaints in a professional and timely manner.Requirements:-Full manual transmission driving license.-Ability to work on weekends-Proficiency in the English languageWhat We Offer:-Competitive compensation package which includes 13 salaries, plus commissions and bonus on performance.-Opportunities for career development and growth within the company.-A supportive, friendly, and multi-cultural environment that respects people and supports them to learn and improve.If you believe you have what it takes to become a successful Customer Service Representative with Europcar, please apply today by sending your CV

Andy Spyrou Group, 16.01.2025 15:20, Limassol, Germasogeia

Jobs » Customer service

Salary is negotiable

Περιπτερο

ατομο σοβαρο για μόνιμο πρωινό ωράριο

s.m., 03.01.2025 08:01, Limassol, Polemidia Kato

Jobs » Customer service

Salary is negotiable

Smoothme

SmoothMe is an exciting brand-new health-focused smoothie bar, and we're looking for enthusiastic and driven individuals to help us grow from the very beginning. Whether you're seeking full-time or part-time employment, this is a unique opportunity to join a business in its early stages. No prior experience is needed! Required Qualifications: - Fluency in English (priority) and/or Greek and/or Russian (knowledge of Greek and Russian is considered an advantage) - Strong teamwork and communication skills - Any experiencein barista work or similar roles will be considered an advantage Main Responsibilities: - Prepare fresh & nutritious smoothies - Deliver excellent customer service and handle cashiering - Maintain cleanlinessand organization of the workspace What We Offer: - Be part of a brand-new and expanding project with many opportunities for growth - Career advancement opportunities, with potential to grow into management roles (e.g., manager of a point of sale or operational manager) - Flexible working hours and days - Quarterly bonuses based on store performance - Full training to help you succeed If you're excited to be part of a health-focused brand from its inception, with numerous opportunities for growth and development, we’d love to hear from you! You can call us anytime or send your CV

Yuliya, 30.12.2024 14:36, Limassol, Limassol - Zakaki

Jobs » Customer service

Salary is negotiable

Κοπελλα για περιπτερο

, για πλήρη ή μερική απασχόληση.ΚαθήκονταΚΑΛΗ ΓΝΩΣΗ ΕΛΛΗΝΙΚΩΝ.εξυπηρέτηση πελατώνικανότητα συνεργασίας με την ομάδαταμείοΠροσόνταθετική στάση και ευγένεια εργατικότητα ομαδικότητα

NICK, 13.01.2025 16:07, Limassol, Limassol - Agia Fyla

Jobs » Customer service

€1.100

Event assistant 7-13eur per hour

***IMPORTANT NOTE***We will NOT reach out to you if you don't provide a brief description of yourself and you don't confirm that you satisfy ALL requirements below. Thank you.🤓We are looking for an individual to join our team.🧑‍🤝‍🧑 🚩Only Native Greek Speakers 🇬🇷🇨🇾Who we are:We are an experienced and passionate team of five offering event and entertainment services.We are looking for a new member to join our photo booth team.📷What you get:✔️ Pay based on experience.✔️ Free Food & Drink for any event.✔️ Our work is FUN! 🥳 You will never get bored!Requirements - What you bring to the table:✔️ You are a friendly and outgoing personality.✔️ No need to be a photographer, but you will have to learn how to handle the equipment (training approx 2-3 events).✔️ You have a flexible schedule, and you are available during weekends.✔️ You can drive the manual (our small van) 🚚.✔️ You speak fluently both 🇬🇷🇬🇧.Job details:✔️ Each event requires approx 6-8 hours of work. Most events are weddings and corporate parties, during weekends, Saturdays, and Sundays between 20:00-00:00.✔️ The job requires transport of photobooth equipment, setup, photobooth operation, and customer service. ✔️ Events are all across Cyprus.NEW SEASON STARTS ON MAYPlease share your CV and a few words about why you think you are suitable for this kind of job.We are looking forward to meeting you!

Jon, Today 07:52, Limassol, Limassol - Agia Fyla

Jobs » Customer service

Salary is negotiable

Grocery associate limassol

Calling all team-players - are you looking for a flexible role that could shape the future of retail? If so, then let’s talk! The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. Our first Wolt Market store in Cyprus was opened in 2022 and our 7th store was launched in June 2024. We are currently looking for part-time and full-time Retail Grocery Assistants (or Grocery Associates, as we call them) to join our awesome teams in Larnaca, Limassol, Nicosia and Paphos! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask You’ll work in flexible shifts in both morning and evening shifts across weekdays and weekends - our store is open 7 days a week. We require flexibility to work across all our working hours, including weekends and public holidays Experience from working in a grocery store is an advantage! You have a full professional proficiency in English. Fluency in Greek is a plus! You have the right to work in Cyprus What you'll get by joining us Attractive salary package starting from €1050 per month and thirteen salaries per year 21 days of paid leave per year Wolt credits cashback benefit Employee assistance program Excellent working environment Wolt-wide training programs and career development opportunities Fruits and drinks at the Wolt Market Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!

Elena, 10.01.2025 08:24, Limassol, Agios Athanasios

Jobs » Customer service

Salary is negotiable