Secretary/customer service representative

Ζητείται προσωπικό για full time ή part time στο κατάστημα 📍Davinci Metropolis Mall(παγωταρία) στην Λάρνακα.

NetShop ISP, a leading data center & cloud hosting provider based in Larnaca, is seeking to recruit a highly motivated and customer-oriented individual to join the front line of our expanding customer care & support team. This role involves managing all customer interactions across various communication channels, handling initial support inquiries, and guiding clients through our company’s portal.You will be the first point of contact for our customers, providing assistance with account-related requests, billing issues, and general inquiries.Duties & Responsibilities: - Respond promptly and professionally to customer inquiries via all communication channels. (Skype, Live Chat, e-mail, Tickets etc) - Address and resolve first-level support inquiries related to account management, billing, and general product usage. - Review and escalate support tickets according to the Service Level Agreements (SLAs). - Follow up with customers to ensure their issues are resolved satisfactorily and that they are informed of the resolution process. - Maintain detailed records of customer interactions, support tickets, and resolutions.Required Qualifications: - Candidate must possess at least a Diploma in any field - Experience in Information Technology field will be considered a strong advantage - Fluent in English both written and verbalProficiency in Microsoft Office programs - Great organisational skills - Ability to effectively manage time, work tasks, and priorities information - Ability to work independently and as part of a team

Calling all team-players - are you looking for a flexible role that could shape the future of retail? If so, then let’s talk! The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. Our first Wolt Market store in Cyprus was opened in 2022 and our 7th store was launched in June 2024. We are currently looking for part-time and full-time Retail Grocery Assistants (or Grocery Associates, as we call them) to join our awesome team in Larnaca What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask You’ll work in flexible shifts in both morning and evening shifts across weekdays and weekends - our store is open 7 days a week. We require flexibility to work across all our working hours, including weekends and public holidays Experience from working in a grocery store is an advantage! You have a full professional proficiency in English. Fluency in Greek is a plus! You have the right to work in Cyprus What you'll get by joining us Attractive salary package starting from €1050 per month or hourly wage from €6.00 per hour 13th Salary 21 days of paid leave per year Wolt credits cashback benefit Employee assistance program Excellent working environment Wolt-wide training programs and career development opportunities Fruits and drinks at the Wolt Market Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!