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Γενικός σκοπός της θέσης εργασίας:Είναι υπεύθυνος για την ομαλή λειτουργεία της Ομάδας του, με σκοπό την ομαλή λειτουργία του καταστήματος καθώς και για την άριστη εξυπηρέτηση των πελατών, βάση των προτύπων που ακολουθεί η εταιρία. Αντικαθιστά τον Διευθυντή Καταστήματος σε περίπτωση απουσίας. Καθήκοντα/ Ευθύνες:• Έχει την ευθύνη για την ορθή και ομαλή λειτουργία του καταστήματος. Το κατάστημα πρέπει να λειτουργεί με βάση τα πρότυπα και προδιαγραφές της Εταιρείας (διαδικασίες, φωτογραφίες βιτρινών κτλ.), καθαριότητα, εξοπλισμός, που έθεσε η Διοίκηση.• Υπεύθυνος για το άνοιγμα, το κλείσιμο του καταστήματος και την αλλαγή βάρδιας, σύμφωνα με την εσωτερική διαδικασία της Εταιρίας.• Διαχείριση Ταμείου και βασική γνώση του συστήματος POS (waste, paid out, z-report κλπ.). • Υπεύθυνος για την ομαλή λειτουργία της ομάδας και την τήρηση του ωραρίου.• Εξυπηρέτηση πελατών και πώληση προϊόντων – ετοιμασία παραγγελιών Συμπεριλαμβανομένου και του καφέ/ ροφημάτων.• Τακτοποίηση όλων των προϊόντων στις βιτρίνες/ ράφια σύμφωνα με τις οδηγίες της Εταιρίας. Τοποθέτηση απαραίτητης σήμανσης προϊόντων. Υπεύθυνος για την συνεχή συμπλήρωση και τοποθέτηση προϊόντων στις βιτρίνες από την παραγωγή και την τήρηση των διαδικασιών FIFO για τα προϊόντα που έχουν ζωή πέραν της μίας μέρας.• Πολύ καλή γνώση όλων των προϊόντων (περιγραφές/ συστατικά/ τιμές κλπ.) για σωστή ενημέρωση των πελατών. Παροχή όλων των απαραίτητων πληροφοριών στους πελάτες για τα προϊόντα.• Επικοινωνία με τους πελάτες και διαχείριση τηλεφωνικών παραγγελιών και παραγγελιών μέσα από τις διάφορες πλατφόρμες (FOODY/ WOLT/ BOLT klp.) . • Διατήρηση του χώρου πωλήσεων καθαρού και τακτοποιημένου. Οργάνωση του πόστου και γέμισμα με όλα τα υλικά και αναλώσιμα (ποτήρια/ κουτιά προϊόντων/ καλαμάκια/ ετικέτες κλπ.) και ότι άλλο είναι απαραίτητο για την εύρυθμη λειτουργία του καταστήματος και εξυπηρέτηση του πελάτη. Ενημέρωση του προϊστάμενου για τυχών ελλείψεις.• Συνεισφορά σε ένα θετικό και ομαδικό περιβάλλον εργασίας με σωστή επικοινωνία και συνεργασία με τους συναδέλφους, τον προϊστάμενο της ομάδας και τους Διευθυντές.

We are looking for a responsible candidate to provide secretarial and administrative support in a well-organized and timely manner. RESPONSIBILITIES: • Assisting in daily matters of the company. • Preparation of company documents, offers, letters and other various documents• Answering emails and update the managementSKILLS:• Exceptional written and oral communication skills in English. (Greek will be considered as an advantage). • The ability to work under pressure and to tight deadlines.• Excellent administrative and organizational skills to plan, prioritize and execute duties.• Excellent ability to multitask.• The ability to work on his/her own initiative.• Honesty, reliability, and trustworthiness.• Discretion and an understanding of confidentiality issues.• Excellent computer skills (Outlook/Word/Excel/ Power Point)• Previous work experience as an administrator will be considered as an advantage.• Secretarial Diploma will be considered as an advantage.WHAT WE OFFER:• A competitive salary that fits his/her starting skills and his/her knowledge of progression.• Working Schedule Mon. -Fri. from 09:00 – 19:00.

A.N. Stasis Estates PLC, a Real Estate and Hotel Company, is looking to hire Reservations Agent to become part of our team.ResponsibilitiesReservation managementHandle incoming reservation inquiries via phone, email, or online channels, providing information about room availability, rates, packages, and amenities, and assisting guests in making reservations based on their preferences and requirements.Booking processingAccurately input reservation details into the hotel’s reservation system, including guest information, room preferences, special requests, and payment details, ensuring completeness and correctness of reservation records.Guest assistanceAssist guests with inquiries, requests, or changes to existing reservations, including modifications to booking dates, room types, or special accommodations, and provide solutions to ensure guest satisfaction and retention.Upselling and promotionPromote hotel services, amenities, and packages to guests during the reservation process, identifying opportunities for upselling or cross-selling to enhance the guest experience and maximize revenue for the hotel.Confirmation and follow-upConfirm reservations with guests via email or phone, providing confirmation details, reservation policies, and relevant information to ensure guests have all necessary information for their upcoming stays.CommunicationCommunicate effectively with other hotel departments, including front office, housekeeping, and sales, to coordinate room assignments, special requests, and guest preferences, ensuring seamless guest experiences from booking to check-out.Problem resolutionAddress guest concerns or issues related to reservations, such as discrepancies, cancellations, or special requests, and work with relevant departments to resolve problems promptly and satisfactorily.Sales supportSupport the hotel’s sales and revenue management efforts by identifying opportunities for room sales, optimizing occupancy, and implementing strategies to maximize room revenue and profitability.Reporting and record keepingMaintain accurate records of reservation activities, including guest profiles, booking statistics, and revenue reports, and generate reservation-related reports as needed for management analysis and decision-making.Requirements and skills1 to 3 years demonstrated experience in working as a hotel Reservation agentHigh computer literacy, including, but not limited to, MS Office and Office 365, G Suite Apps, Calendar applications, other cloud-based business applications, etc, will be preferred.Excellent knowledge of at least one mainstream hotel reservation software.Excellent knowledge of Greek language, at least very good use of English language.Problem-Solving Skills: The ability to handle complaints and resolve issues efficiently is important for maintaining customer satisfaction.Benefits:Monthly salary, based on qualificationsOpportunities for development and educationGuidance, support and training by Experienced ExecutivesAnnual LeaveExcellent work environmentFull meals during working hours.

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Καθήκοντα Γενική επίβλεψη και συντονισμός για τα ακόλουθα:* Διαχείριση και επίβλεψη εκτέλεσης παραγγελιών και πακεταρίσματος. * Έλεγχος ποιότητας * Καταμέτρηση και διαχείριση στοκ αποθήκης * Διαχείριση φυρών-Απογευματινό- Βραδινό ωράριο -Πτυχίο Γεωπονίας, Τεχνολογίας τροφίμων ή μαγειρικής θα θεωρηθεί επιπρόσθετο προσόν.

🏢 Working address: Nikokleous, 35 Agia Zoni, Limassol 3027 🍀 Working time: Full time, Monday - Friday: 8:30 am - 5:30 pm,1 hour break time. Job Description • Greets clients, visitors, and guests; determines the purpose of each persons visit and directs or escorts him or her to the appropriate location. • Answers, screens, and directs phone calls to staff; takes messages and schedules appointments. • Receives mail, documents, packages, and courier deliveries and delivers or distributes items. • Performs administrative and clerical support tasks. • Performs basic filing and recordkeeping. • Performs other duties. Required Skills/Abilities: • Excellent verbal communication skills. • Excellent interpersonal and customer service skills. • Basic understanding of administrative and clerical procedures and systems. • Proficient with Microsoft Office Suite or related software. • Manage the office supplies such as stationeries and printings on demand Languages: Greek, Russian, English Please send your CV to our email:

-Able to communicate fluently with colleagues and customers in Chinese, as well as in English.-Answering phone calls, messages and emails.-Managing a clients' database and preparing reports Schedule proper meetings between clients and real estate agents.- Able to drive independently, receive customers for local business visits, such as itinerary planning, airport transfers, dining arrangements, etc.-Create and update physical and digital files-Keep the office clean and well-organized-Have basic knowledge of advertising in social media-Basic computer skills knowledge.Must be professional, pleasant and hard working individual.Salary will be discussed once you are selected for the position as there are bonuses to the position.

We invite you to join our friendly team for the Administrator position. Our private cosmetology studio provides high-quality aesthetic cosmetology services using the most modern devices to improve our discerning client`s physical, aesthetic and emotional state.Responsibilities and Duties• Development of a business plan together with the financial department, obtaining licenses and permits with the legal department, interaction with the construction department, selection and purchase of equipment and cosmetics.Work with customers:• Meeting and consulting customers, managing specialists' schedules, ensuring a high level of service, processing reviews and complaints.Personnel Management:• Selection, training and adaptation of employees, discipline control, distribution of responsibilities, development of motivation and reward systems.Quality control and service standards:• Ensuring compliance with standards and protocols of procedures, organizing trainings and seminars to improve the quality of service, introducing new technologies and techniques.• Conducting customer surveys to obtain feedback, analyzing reviews and suggestions, developing measures to improve service, regular meetings with staff to discuss current issues.Interaction with suppliers and contractors:• Searching for and concluding contracts with suppliers, monitoring supplies and product quality, negotiating the best terms of cooperation.Financial management:• Cash management and interaction with the financial department, control of financial flows, cost optimization, reporting.Innovation and development: • Monitoring of new products and trends in the cosmetology industry. • Introduction of new technologies and techniques into the work of cosmetology. • Search for opportunities to expand the range of services.Marketing and promotion of services:• Development of a marketing strategy together with the advertising and PR department, control of social networks and advertising campaigns, analysis of the market and competitors, holding promotions and events to attract and retain customers.• Organization and planning of activitiesRequirements and Qualifications:• At least 3 years of experience in a similar position.• Fluency in English and Russian.• Excellent communication and organizational skills, developed analytical skills and the ability to work in a team.• Friendliness, customer focus and ability to maintain a high level of service.• Resistance to stress and the ability to make quick decisions in critical situations.• Experience in opening cosmetology clinics or beauty salons, ability to interact with regulatory authorities.The Company Offer:• Competitive salary and bonus system.• Friendly and professional team.• Opportunities for career growth to the Manager of Private Aesthetic Centre by Punin.If you meet all the requirements and the job is exciting and rewarding, we would love to receive your application. Join our team and start your path to success with us!Apply via our website: https://puningroup.com/vacancies

We are currently seeking a highly motivated and skilled individual to fill the role of the AFS position.Responsibilities:Providing maintenance of company premises (heating, lighting, electrical, etc.)Prompt resolution of administrative and economic issuesOrganization and supervision of repair workProvision of minor repairs as necessary (lamp replacement, furniture assembly and repair, etc.)Organization and conduct of construction and repair work; planning, preparation, and coordination of estimatesProcurement of materials, control of rational use of materialsInteraction with subcontractorsInteraction with related departments of the companyRequirements:Experience in a position related to repair work or as an AHO specialist for at least 1 yearExperience in providing maintenance of premises (heating, lighting, electrical, etc.)Knowledge of engineering communicationsExperience in conducting simple construction and installation work independentlyResponsibility, attentiveness, analytical thinking, performancePre-Intermediate level of English, Intermediate+ level of RussianPersonal vehicleWhat we offer:Competitive salary and benefits packageOpportunities for career growth and professional developmentThe chance to make a significant impact on the company's growthWe appreciate your interest in joining our team and look forward to reviewing your application.Apply via our website: https://puningroup.com/vacancies