Reservations agent
Avlida hotel is looking to hire Reservations Agent to become part of our team.
Responsibilities
- Handle incoming reservation inquiries via phone, email, or online channels
- Ensuring completeness and correctness of reservation records.
-Assist guests with inquiries & requests.
-Confirm reservations with guests via email or phone, providing confirmation details, reservation policies, and relevant information they need to know.
-Communicate effectively with other hotel departments, including front office, housekeeping, and sales, to coordinate room assignments, special requests, and guest preferences.
-Maintain accurate records of reservation activities
Requirements and skills
-1 to 3 years demonstrated experience in working as a hotel Reservation agent
-High computer literacy, including, but not limited to, MS Office and Office 365, G Suite Apps, Calendar applications, other cloud-based business applications, etc, will be preferred.
-Excellent knowledge of THEOVA
-Excellent knowledge of Greek language, at least very good use of English language.
-Problem-Solving Skills
Benefits:
-Monthly salary, based on qualifications
-Opportunities for development and education
-Guidance, support and training by experienced executives
-Annual Leave
-Excellent work environment
-Full meals during working hours.
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