Please, confirm your e-mail
We sent you an email at Click on the "confirm" link in this message otherwise we won't be able to notify you about new replies to your ads and messages in the chat
Confirmation email has been sent
You have been blocked from using bazaraki.co.uk
Υπεύθυνος/η βάρδιας κέντρου τηλεφωνικής εξυπηρέτησης
Translate to:
Ελληνικα
English
Русский
Deutsch
Show original
Αναζητούμε τρεις προσοντούχους Υπεύθυνους/ες Κέντρου Τηλεφωνικής Εξυπηρέτησης για πλήρη απασχόληση.
Περιγραφή Θέσης:
Αναζητούμε τρεις προσοντούχους Υπεύθυνους/ες Κέντρου Τηλεφωνικής Εξυπηρέτησης που θα επιβλέπει τις καθημερινές εργασίες και το προσωπικό, με σκοπό να ενισχυθεί η αποδοτικότητα και η ποιότητα επιδόσεων.
Ο/Η Υπεύθυνος/η Κέντρου Τηλεφωνικής Εξυπηρέτησης πρέπει να είναι ένας οργανωμένος/η, προνοητικός/η και αξιόπιστος/η επαγγελματίας που κινείται με γνώμονα τα αποτελέσματα και την ομαλή λειτουργία του τηλεφωνικού κέντρου σε όλους τους τομείς. Πρέπει να έχει πρακτικό μυαλό προκειμένου να επιλύει προβλήματα επιτόπου καθώς και την ικανότητα να βλέπει τη “συνολική εικόνα” και να προβαίνει σε βελτιώσεις. Ως Υπεύθυνος/η Κέντρου Τηλεφωνικής Εξυπηρέτησης, πρέπει επίσης να έχει εξαιρετικές δεξιότητες στην εξυπηρέτηση πελατών και την επικοινωνία.
Απαραίτητα Προσόντα:
Άριστη γνώση της Ελληνικής & Αγγλικής γλώσσας
Καλή γνώση του MS Office και χρήσης εξοπλισμού/προγραμμάτων λογισμικού τηλεφωνικού κέντρου
Απαραίτητη εμπειρία στην εξυπηρέτηση πελατών
Γνώση τεχνικών αξιολόγησης επιδόσεων και μετρήσεων εξυπηρέτησης πελατών
Εξαιρετικές δεξιότητες στην επικοινωνία και τις διαπροσωπικές σχέσεις
Εξαιρετικές οργανωτικές και ηγετικές δεξιότητες και ικανότητα επίλυσης προβλημάτων
Θετική συμπεριφορά και υπομονή
Απολυτήριο λυκείου ή αντίστοιχο.
Ανώτερο πτυχίο σε σχετικό τομέα και εμπειρία ως υπεύθυνος κέντρου τηλεφωνικής εξυπηρέτησης ή σε παρεμφερή θέση θα θεωρηθεί επιπρόσθετο προσόν
Αρμοδιότητες:
Ανάπτυξη στόχων για τις καθημερινές δραστηριότητες του τηλεφωνικού κέντρου
Διεξαγωγή αποτελεσματικού προγραμματισμού πόρων ώστε να ενισχύεται η παραγωγικότητά τους (ανθρώπινο δυναμικό, τεχνολογία κλπ.)
Καθοδήγηση προσωπικού με σκοπό τη διατήρηση υψηλών προτύπων στην εξυπηρέτηση πελατών
Χειρισμός τηλεφωνημάτων, και μνημάτων σε διάφορες πλατφόρμες
Παρακολούθηση και βελτίωση της εξυπηρέτησης και διαχείρισης κλήσεων όπως και άλλων διαδικασιών
Αξιολόγηση επιδόσεων με χρήση βασικών μετρήσεων (χρόνος ομιλίας, χρόνος αναμονής κλήσης κλπ.)
Αναφορά στην ανώτερη διοίκηση
Διαθεσιμότητα:
Σύστημα βάρδια 24/7
Οι βάρδιες είναι μεταξύ 7 ή 8 ωρών την ημέρα
Εκπαιδεύσεις:
Η εταιρεία παρέχει πληρωμένες εκπαιδεύσεις στις εγκαταστάσεις της
Οι πρώτοι 3 μήνες που θα γίνονται παράλληλα οι εκπαιδεύσεις, οι λειτουργοί θα περάσουν από την Θέση του Λειτουργού Εξυπηρέτησης του τηλεφωνικού κέντρου, μέχρι να είναι σε θέση να αναλάβουν τα καθήκοντα για την θέση του/της Υπεύθυνου/ης Κέντρου Τηλεφωνικής Εξυπηρέτησης
Μπορείτε να στείλετε το βιογραφικό σας: με τίτλο Υπεύθυνος/η Κέντρου Τηλεφωνικής Εξυπηρέτησης
Similar ads
Top Ad
Supermarket shelf loader ipsonas
We NEED 2 people for supermarket shelf loading. We need people in IPSONAS to work. Salary 7 euro per hour Net + social insurance +medical. Work from 5am to 11am.You need to be able to come to work 5 days a week. Send me your cv on WhatsApp
Kyriacos Kyprianou,
05.09.2024 00:47,
Limassol, Limassol - Zakaki
€7
Top Ad
Customer support representative - english and german speakers
Our client, a leading the iGaming entertainment company based in Limassol is currently seeking a Customer Support Representative to join their expanding team. As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You will be representing the company thus you must possess a vibrant and responsible character as well as be able to work shifts.Responsibilities:• Effectively communicating with customers in their designated language.• A high emphasis on quality, with particular attention to detail and accuracy.• Providing an outstanding client experience and resolving issues on first contact.• Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.• Responding to client inquiries via Webchat, Email and Phone in a timely and professional way.• Escalating requests where needed.• Thoroughly investigating player concerns.• Promoting a “Safer Gaming” philosophy.• Staying up to date on rules, processes and licensing needs.• Contributing to collective effort by achieving necessary results• Go above and beyond when engaging customers• Taking part in the Onboarding Programs.Requirements:• English fluency• Proven customer service experience is welcomed but not mandatory since the company provides • comprehensive in-house training.• Strong communication/public relations along with active listening skills required. • Customer orientation and the ability to adapt and respond to diverse sorts of characters• Proficiency working on computers and touch typing are required.• Ability to perform under pressure • Accountability and conscientiousnessWhat's in it for YOU? • Excellent work environment • Attractive salary package • Monthly and Annual incentive Bonus • Monetary vouchers on birthdays and other special occasions • Fully equipped kitchen and in-house entertaining space • Options to enroll in company's medical insurance plan • Possibilities to enroll in Company's pension plan • Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities. • Casual Dress Code • A chance to advance professionally inside one of the world's largest iGaming organizations.
Cosmo Recruitment Cyprus Ltd,
02.09.2024 13:30,
Limassol, Limassol - Agios Nicolaos
Salary is negotiable
English customer support representative
Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 60 well-established partners in the casino vertical. They are currently looking for a motivated and dynamic English Customer Support Representative to join their team in Limassol.Job ResponsibilitiesDealing directly with clients’ queries over chat system, e-mail and phoneAnswering client’s requestsPromoting products and services to clientsOptimize customers’ satisfactionInteracting with other departments as necessary to meet client’s needsMaintaining professionalism at all instancesRequirementsAble to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)Experience preferred but not mandatoryExcellent command of English languageAttention to details and quality of workComputer literate and proficient user of excelEuropean citizenshipRemuneration & Benefits:Career development21 days Paid Annual LeaveMedical Health InsuranceComplimentary lunchTeam Building ActivitiesMonetary voucher on Birthdays and additional occasionsEmployee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)Referral BonusPaid TrainingUnlimited daily snacks and beveragesSupportive and positive working environment
Golden Careers Recruitment,
Yesterday 15:51,
Limassol, Limassol - Agios Nicolaos
Salary is negotiable
Girl needed
cashier and coffee and maintaining the display clean for a part time job 5 pm to 10 pm please send whatsapp message no calls
fady,
09.09.2024 15:15,
Limassol, Limassol - Zakaki
Salary is negotiable
Salary is negotiable
Receptionist
We are currently hiring a Receptionist - Doctor's Assistant for our Dental Clinic to join our amazing team!Responsibilities:- Greet patients warmly and professionally upon arrival- Schedule appointments and manage patient records- Answer phones and handle inquiries- Assist with administrative tasks, such as filing and data entry- Ensure a clean and organized areaQualifications:- Excellent communication and interpersonal skills- Strong organizational and time management abilities- Proficient in computer systems, GESY and dental software- Ability to work independently and as part of a team- Positive and friendly attitude- Knowledge of Greek language both verbal and written is a must- Valid work visaBenefits:- Competitive salary and benefits package- Supportive and friendly work environmentWorking hours:Mon-Fri 09:00 - 15:00 and 14:00-20:00 on rotational shift.If you're interested in joining our dynamic team, please submit your resume and cover letter.
Maria,
02.09.2024 12:27,
Limassol, Germasogeia
Salary is negotiable
Εξυπηρετηση πελατων - ταμειο
Ζητείται άτομο για εξυπηρέτηση πελατών & ταμείο στο Βιβλιοπωλείο Βιβλιοχώρα. Απαραίτητο η καλή χρήση της Ελληνικής Γλώσσας. Επικοινωνήστε μαζί μας ή αποστείλτε βιογραφικό σημείωμα
Γιωργος,
19.08.2024 13:00,
Limassol, Limassol - Agios Ioannis
Salary is negotiable
Θέση διανομέα σε καφετέρια
Ζητείται άτομο για άμεση πρόσληψη για τη θέση του διανομέα σε καφετέρια στη Λεμεσό. Ωράριο:Καθημερινά: 8:00-16:00 και Σάββατα: 8:00-14:30Για περισσότερες πληροφορίες επικοινωνήστε στο τηλ
Georgia,
16.08.2024 17:03,
Limassol, Polemidia Kato
Salary is negotiable
Κοπελλα για περιπτερο
, για πλήρη ή μερική απασχόληση.ΚαθήκονταΚΑΛΗ ΓΝΩΣΗ ΕΛΛΗΝΙΚΩΝ.εξυπηρέτηση πελατώνικανότητα συνεργασίας με την ομάδαταμείοΠροσόνταθετική στάση και ευγένεια εργατικότητα ομαδικότητα
lovecoffee,
19.08.2024 08:56,
Limassol, Limassol - Agia Fyla
€1.100
Escape limassol - game master
👀 WE ARE HIRING!!ESCAPE Limassol is currently looking to recruit a customer service representative, to work as a Game Master.Responsibilities:- Introduce the rules and regulations of the game room- Interact with game players and assist them to have a great entertainment experience- Monitoring the games⏳Part time employment. 20 hours per week.ONLY FOR GREEK SPEAKERS!For more information, contact us. Or send your CV.
ESCAPE Limassol Old Town,
24.08.2024 18:47,
Limassol, Historical Center
Salary is negotiable
Event assistant 7-13eur per hour
***IMPORTANT NOTE***We will NOT reach out to you if you don't provide a brief description of yourself and you don't confirm that you satisfy ALL requirements below. Thank you.🤓We are looking for an individual to join our team.🧑🤝🧑 🚩Only Native Greek Speakers 🇬🇷🇨🇾Who we are:We are an experienced and passionate team of five offering event and entertainment services.We are looking for a new member to join our photo booth team.📷What you get:✔️ Pay based on experience.✔️ Free Food & Drink for any event.✔️ Our work is FUN! 🥳 You will never get bored!Requirements - What you bring to the table:✔️ You are a friendly and outgoing personality.✔️ No need to be a photographer, but you will have to learn how to handle the equipment (training approx 2-3 events).✔️ You have a flexible schedule, and you are available during weekends.✔️ You can drive the manual (our small van) 🚚.✔️ You speak fluently both 🇬🇷🇬🇧.Job details:✔️ Each event requires approx 6-8 hours of work. Most events are weddings and corporate parties, during weekends, Saturdays, and Sundays between 20:00-00:00.✔️ The job requires transport of photobooth equipment, setup, photobooth operation, and customer service. ✔️ Events are all across Cyprus.NEW SEASON STARTS ON MAYPlease share your CV and a few words about why you think you are suitable for this kind of job.We are looking forward to meeting you!
Jon,
20.08.2024 09:01,
Limassol, Limassol - Agia Fyla
Salary is negotiable
Grocery associate limassol
Calling all team-players - are you looking for a flexible role that could shape the future of retail? If so, then let’s talk! The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. Our first Wolt Market store in Cyprus was opened in 2022 and our 6th store was launched in February 2024. We are currently looking for part-time and full-time Retail Grocery Assistants (or Grocery Associates, as we call them) to join our awesome teams in Larnaca, Limassol, Nicosia and Paphos! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask You’ll work in flexible shifts in both morning and evening shifts across weekdays and weekends - our store is open 7 days a week. We require flexibility to work across all our working hours, including weekends and public holidays Experience from working in a grocery store is an advantage! You have a full professional proficiency in English. Fluency in Greek is a plus! You have the right to work in Cyprus What you'll get by joining us Attractive salary package starting from €1050 per month or hourly wage of up to €7.00 per hour, and thirteen salaries per year 21 days of paid leave per year Wolt credits cashback benefit Employee assistance program Excellent working environment Wolt-wide training programs and career development opportunities Fruits and drinks at the Wolt Market Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Elena,
09.09.2024 07:30,
Limassol, Agios Athanasios
Salary is negotiable
Salary is negotiable
×
You need to pass document verification to proceed
Take a photo of document
Scan your face by camera
After passing documents verification you will be able to create ads and contact sellers.
Your document verification is now being processed.
This usually takes up to 60 minutes.
After passing documents verification you will be able to create ads and contact sellers.
Save your searches!
Push "Save search" button on a search result page
Check for updates in favorites section
Check for updates in favorites section
Add ads to favorites
Push the star button and this ad will be in your favorites section, where you can easily look at it again!