English customer support representative

Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 60 well-established partners in the casino vertical. They are currently looking for a motivated and dynamic English Customer Support Representative to join their team in Limassol.

Job Responsibilities

Dealing directly with clients’ queries over chat system, e-mail and phone

Answering client’s requests

Promoting products and services to clients

Optimize customers’ satisfaction

Interacting with other departments as necessary to meet client’s needs

Maintaining professionalism at all instances

Requirements

Able to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)

Experience preferred but not mandatory

Excellent command of English language

Attention to details and quality of work

Computer literate and proficient user of excel

European citizenship

Remuneration & Benefits:

Career development

21 days Paid Annual Leave

Medical Health Insurance

Complimentary lunch

Team Building Activities

Monetary voucher on Birthdays and additional occasions

Employee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)

Referral Bonus

Paid Training

Unlimited daily snacks and beverages

Supportive and positive working environment