Crm administrator
Are you a recent graduate looking for your first role in forex? Due to rapid expansion, a new position as CRM Administrator has opened up at Merideos Ltd. The position is onsite within our new offices based in Limassol.
Overall purpose of the role
As a CRM Administrator in the Forex industry, you will play a vital role in managing and optimising the CRM system to drive operational efficiency and customer satisfaction.
What your day will look like
● Manage and administer the CRM system to ensure data accuracy, integrity, and security
● Customise and configure the CRM platform to meet the specific requirements of the organisation, including custom fields, workflows, and user permissions
● Provide training and support to users across different departments to maximise utilisation of the CRM system and ensure adherence to best practices
● Develop and maintain reports, dashboards, and analytics to track key performance indicators (KPIs) and provide insights for decision-making
● Monitor system performance and troubleshoot issues as they arise, escalating to technical support when necessary
● Stay informed about updates and new features of the CRM platform and evaluate their potential impact on the organisation
● Assist in the integration of third-party applications and tools with the CRM system to enhance functionality and efficiency
● Contribute to the development of CRM strategies and initiatives aimed at improving customer engagement, retention, and satisfaction with the CRM Manager
● Assist with the onboarding of clients
What skills you have
● You excel at Microsoft Excel and love working with spreadsheets
● Ability to work under pressure and multitask effectively with attention to detail
● Business Administration Background would be an advantage
● Excellent communication skills both verbal and written
● Computer Literacy and Excellent knowledge of Microsoft Office (Excel, Word)
● Fluent in English (Verbal and Written)
What we offer
● Brand new office in the heart of Limassol
● Competitive salary and an ever expanding list of benefits
● Office social events
● Office snacks
● Regular Happy Hours
● An international diverse and supportive team
How to apply:
Send your CV on the link to apply today!
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