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Crm administrator

Limassol, Limassol - Agia Fyla
Posted: 06.08.2024 16:55 Ad ID: 5375584
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Are you a recent graduate looking for your first role in forex? Due to rapid expansion, a new position as CRM Administrator has opened up at Merideos Ltd. The position is onsite within our new offices based in Limassol.

Overall purpose of the role

As a CRM Administrator in the Forex industry, you will play a vital role in managing and optimising the CRM system to drive operational efficiency and customer satisfaction.

What your day will look like

● Manage and administer the CRM system to ensure data accuracy, integrity, and security

● Customise and configure the CRM platform to meet the specific requirements of the organisation, including custom fields, workflows, and user permissions

● Provide training and support to users across different departments to maximise utilisation of the CRM system and ensure adherence to best practices

● Develop and maintain reports, dashboards, and analytics to track key performance indicators (KPIs) and provide insights for decision-making

● Monitor system performance and troubleshoot issues as they arise, escalating to technical support when necessary

● Stay informed about updates and new features of the CRM platform and evaluate their potential impact on the organisation

● Assist in the integration of third-party applications and tools with the CRM system to enhance functionality and efficiency

● Contribute to the development of CRM strategies and initiatives aimed at improving customer engagement, retention, and satisfaction with the CRM Manager

● Assist with the onboarding of clients

What skills you have

● You excel at Microsoft Excel and love working with spreadsheets

● Ability to work under pressure and multitask effectively with attention to detail

● Business Administration Background would be an advantage

● Excellent communication skills both verbal and written

● Computer Literacy and Excellent knowledge of Microsoft Office (Excel, Word)

● Fluent in English (Verbal and Written)

What we offer

● Brand new office in the heart of Limassol

● Competitive salary and an ever expanding list of benefits

● Office social events

● Office snacks

● Regular Happy Hours

● An international diverse and supportive team

How to apply:

Send your CV on the link to apply today!

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    Emily

    Posting since aug, 2024

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