Shop administrator

Overview: We are seeking a highly organized and detail-oriented individual to join our team as a Shop Administrator. The ideal candidate will play a crucial role in ensuring the smooth operation of our retail establishment. This position requires a combination of administrative skills, customer service proficiency, and a proactive approach to problem-solving. If you thrive in a dynamic environment, possess excellent organizational abilities, and have a passion for delivering exceptional customer experiences, we encourage you to apply.

Responsibilities:

1. Administrative Duties:

• Manage day-to-day administrative tasks, including filing, data entry, and record-keeping.

• Maintain accurate and up-to-date inventory records.

2. Customer Service:

• Greet and assist customers in a friendly and professional manner.

• Address customer inquiries, concerns, and requests promptly and effectively.

• Ensure a positive and welcoming atmosphere within the shop.

3. Order Processing:

• Coordinate with suppliers to ensure timely and accurate delivery of merchandise.

• Manage the ordering process, including tracking orders and resolving any discrepancies.

4. Cash Handling:

• Process customer transactions accurately and efficiently.

• Reconcile daily sales and prepare deposits as needed.

5. Communication:

• Communicate effectively with team members and other departments.

• Serve as a liaison between customers, management, and vendors.

6. Facility Maintenance:

• Oversee the cleanliness and organization of the shop space.

• Report and address any maintenance or equipment issues promptly.

Qualifications:

1. Education and Experience:

• High school diploma or equivalent; additional education or relevant certification is a plus.

• Proven experience in administrative roles, preferably in a retail environment.

• Written and Spoken English & Greek is an essential requirement.

2. Skills:

• Excellent organizational and multitasking abilities.

• Strong interpersonal and communication skills.

• Proficient in Microsoft Office and other relevant software.

• Basic understanding of inventory management.

3. Attitude:

• Positive and customer-oriented mindset.

• Ability to work independently and collaboratively within a team.

• Strong problem-solving skills and attention to detail.

How to Apply: Interested candidates should send their resume/CV with a covering letter detailing their relevant experience and qualifications to [email protected] . Please include "Shop Administrator Application" in the subject line.

ZS Fidelity Electronics Ltd is an equal opportunity employer. We encourage candidates from all backgrounds to apply.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.