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On behalf of our client, we are seeking a hardworking individual to liaise with customers (primarily via telephone and email) and manage the optimal resolution of arrears and collections. As a Senior Collections and Recovery Specialist, you will play a pivotal role in optimizing our loan recovery processes and ensuring customer satisfaction. The role requires you to deal with customers, assist in creating and improving processes for collections and recoveries. You will also contribute to refining the company’s existing systems and developing new strategies to enhance their collections and recovery efforts.Job ResponsibilitiesThe overarching goal is to optimise the performance of debts in arrears by supporting the design, production, and implementation of collection strategies that maximize recovery rates while maintaining customer relationships.You will be responsible for improving how the company contacts our customers from a collections perspective by utilizing innovative communication tools and approaches.Maintain an accurate and up-to-date customer database and recordMaintain and report up-to-date Collections status of relevant clients to ensure transparency and accountability across the team.You will be required to develop a deep understanding of our customers, our products, and all available options to tailor solutions that meet both company and customer needs.Make suggestions on how to improve contact and collection strategies based on data analysis and industry best practices.Implement recovery and other restructuring outcomes via our loan operations platform to secure the best possible outcomes for both the company and its clients.Utilize extensive knowledge of collection laws, regulations, and legal processes to handle severely delinquent accounts with professionalism and due diligence.Collaborate with legal teams and external partners to initiate legal actions when necessary and to ensure that all recoveries are handled in a legally compliant manner.RequirementsUndergraduate or postgraduate degree desirable (preferably in finance, law, or business).Fluent English speakerCritical skills and competenciesSelf-motivated with a strong sense of ownership and responsibility.Comfortable with numbers and able to analyze financial data effectively.Competence in Microsoft Office including Excel knowledge is required with advanced Excel skills being highly desirable.Strong communicator with positive influencing and interpersonal skills to manage both internal and external relationships effectively.Effective written and verbal communication skills with an ability to convey complex information clearly and concisely.Logical and analytical approach to problem-solving with a focus on finding innovative solutions.Good organisational skills and ability to manage multiple tasks and priorities effectively.Commercial acumen and understanding of how the business works (including P2P) is preferable with a focus on aligning collections strategies with broader business goals.Knowledge of international collection and recovery is a bonus and can provide a competitive edge in handling global accounts.Experience in a regulated environment within the financial services sector with a track record of successful collections and recoveries.An understanding of governance and relevant FCA regulations for a consumer P2P marketplace lender, such as TCF and experience in ensuring compliance with these regulations.To be articulate and well accustomed to a client-facing role with the ability to build trust and rapport quickly.Nice to have skillsKnowledge retention with a continuous learning mindset.Ability to handle pressure and maintain composure in high-stakes situations.Speed and efficiency in executing tasks without compromising accuracy.Strong team player with a collaborative approach to achieving goals.Strong initiative and a proactive attitude towards improving processes and outcomes.

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Requirements: · Proficiency in MS Office: Expertise in Word, Excel, and Outlook. · Strong English Skills: Excellent command of both written and spoken English. · Quick Learner: Ability to swiftly adapt to new software (Caseware Working Papers). · No Experience Necessary: While no prior work experience is required, any relevant experience will be considered an advantage. · Priority for Graduates: University graduates in Accounting, Finance, or related fields will be given preference. Responsibilities: • Responsible for performing the statutory audit for various companies ranging from simple holding companies to large trading companies • Preparation of Financial Statements for various companies using Caseware • Client Liaison: Communicate with clients to gather essential information for audits and KYC (Know Your Customer) procedures. Company Benefits: · Prime Location: Enjoy our excellent office location in the heart of Limassol's Tourist Area. · Four-Day Work Week: Benefit from a balanced work-life schedule with a four-day week. If you are interested and believe that you meet the requirements please send us a CV to the below email address.

Our client is a dynamic and fast-growing audit, accounting, and consulting services company. They are proud to serve both local and international clients. As a result, they are also seeking people who work and want to continue working on multinational engagements, want to work under experienced professionals to further develop their skillset and broaden their experiences.They are currently looking for a driven and enthusiastic Senior Auditor to join their office in Limassol.Job ResponsibilitiesPlanning, directing and reviewing all phases of an engagement for all types of engagementsHaving the ability to work for multiple clients simultaneouslyDeveloping, supervising, coaching and mentoring junior team members,Ensuring delivery of high-quality client service, within predetermined budgets and timeframes.Ensuring compliance with internal policies and procedures.Being able to tackle basic accounting and/ or tax issues, find the legislations and apply the principlesRequirementsBachelor’s degree in Accounting & Finance, or related field.2-5 years of related experience in the Audit department of an audit firm.Holder or studying towards a related professional qualification (i.e. ACCA or ACA).Knowledge of Caseware Audit International or other related methodologyBroad knowledge of IFRSs & ISAs and a general tax knowledgeUnderstanding of a broad range of accounting issues including those involving higher levels of judgmentDemonstrate the ability to gather, organize and summarize information efficiently and effectivelyApply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusionsDemonstrate strong organizational skills and attention to detailHave the ability to train, orient and mentor staffFluent knowledge of Greek and English languageResults orientation and ability to work in a dynamic and team environment.Excellent communication and interpersonal skills.Positive, mature and professional attitude.Excellent verbal and written communication skills.Computer literacy (including CASEWARE, office 365)